Previous 1 2 Next 15 Replies Latest reply: Aug 29, 2007 11:41 AM by mikeab
Sizzler620 Level 1 Level 1 (0 points)
When I sync my iPhone with iTunes, I have over 2 GB being used by "Other" (does not include the 1 gig of audio, half gig of video, and 1 gig of photos)

I'd be really dissapointed if this 2 GB of "Other" space was my contacts / bookmarks / etc., because I've really only put in about 20 or so contacts. Maybe I'm missing something - is there a way to store this general phone info to the SIM card?

Any ideas on what this memory could be and how I can reduce it?

  • Fredrrr Level 2 Level 2 (150 points)
    I have not heard of that much "other". What system are you using? How did you bring in your contacts and calendar?
  • firesuite Level 1 Level 1 (0 points)
    Do you have album art saved to each specific ID3 tag for your music? This can take up a LOT of space. Still, it wouldn't take up nearly as much as what you are experiencing, but maybe accounts for a portion of it.
  • Omega Death Level 1 Level 1 (40 points)
    Do a restore and add your stuff one at a time. First your contacts, then your Mail or whatever else you use until you see the spike shows up in the data field in iTunes. Knowing what caused the jump in the storage is the first step. May be the combination of the things you added really take that much space. The iPhone SIM card does not have memory that is accessable by the user.
  • Sizzler620 Level 1 Level 1 (0 points)
    I manually typed my contacts back in, and I don't use outlook or any calender function - so I don't think that is it...
  • Sizzler620 Level 1 Level 1 (0 points)
    I'm not sure how my album art is saved...all I do in iTunes is occasionally go to "Advanced", and "Get Album Artwork"....I was also thinking it might be this as well, but when I delete my audio, the "Other" is still there

    Any ideas? Thanks for you help
  • BlackFrog Level 1 Level 1 (20 points)
    Call Apple tech support for that one.
  • Jon Meadowbrook Level 1 Level 1 (0 points)
    any ideas? I have something like fourty megs of "other" and I really doubt it is text and emails...

  • Jon Meadowbrook Level 1 Level 1 (0 points)
  • SWL Level 1 Level 1 (110 points)
    It could be cache files from Safari ? Or it could album art as others have indicated. Read above . . .
  • J. Charles Holt1 Level 1 Level 1 (140 points)
    Mine shows over 3GB as "other." I deleted all the caches, cookies and history, and unsynced and removed everything off the phone. I told it to delete messages more than a week old amd empty trash after a day. None of this appearts to have affected the Other files at all.

    Am I really stuck doing a complete restore?
  • bnbzone Level 2 Level 2 (405 points)
    old emails with photos?
  • rkkeller Level 1 Level 1 (125 points)
    Unless you changed the email settings it saves all your deleted emails forever. It also saves all your sent emails as well as all your sms messages. Saved Notes, alarms and Calendar alarms also take up a little space in Other.

    Voicemails and deleted VM's are also taking up your Other space. Deleted VM's hang around a week or so.

    I am not positive but maybe pictures in your camera roll, not your synced photos, also take up space from Other.

    If you hacked and added ringtones or any programs, that would probably fall into Other.
  • mikeab Level 2 Level 2 (255 points)
    Includes the operating system, the applications, settings, contact list, favorite lists, bookmarks, etc.

    Just to further clarify - deleted email, unless you have your settings on 'NEVER" will eventually also be deleted out of the "other" category.

  • Chris St Level 1 Level 1 (15 points)
    I had this problem previously and after much digging into it, I found that the "other" catagory builds up over time because of google maps and satelite images being cached. The only way I found to clear this out was to do a reset from the iphone settings/general page with "erase all content". Then to recover lost data, do a restore when connected to ITunes, then resync.
    Its a pain but I went from 60 mb down to 12.5 mb after this process.
    I would love to know if there is a eaiser way to clear the maps cache.
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