VNC Authentication Failed - Apple Remote Desktop

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Level 1

120 points

VNC Authentication Failed - Apple Remote Desktop

Hello,

I've been using Chicken of the VNC to control our OSX Server 10.4.8 for over a year now with no problem. I had to restart the server yesterday and since then I've been unable to login using VNC. Everytime I try I get "VNC Authentication Failed".

The ARD agent and helper are both running, I've tried stopping and restarting the services.I also tried disabling ARD and starting the OSXvnc server, I get exactly the same message when I try to login.

OSXvnc has always worked before, I just prefer ARD because the video quality is better.

Which logs tdo I need to look at to observe the login process for ARD?

Thanks very much

imac G5, Mac OS X (10.3.9)

Posted on Jul 4, 2007 2:20 AM

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Answer 1

Jul 4, 2007 4:13 AM in response to babatone

I tried Vine server (formerly OSXvnc) at a customer's site because they had problems with VNC dying. Vine server by default seem to use different portnumber 5901/5902 than Apple ARD/VNC standard 5900.

This does that they can run simultaneously and you have to enter the right portnumber in COTVNC if you want to use the Vine server instead of ARD/VNC.

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Answer 2

davidh

Level 4

1,896 points

Jul 4, 2007 5:25 AM in response to Leif Carlsson

OSXvnc server definitely conflicts with ARD. I had to completely remove OSXvnc to use ARD. Check the /Library/StartupItems item for OSXvnc, you can stop it (I believe) with:

sudo SystemStarter stop /Library/StartupItems/OSXvnc

then pull aside that startup item, move it out of it's location.

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Answer 3

babatone Author

Level 1

120 points

Jul 4, 2007 6:40 AM in response to davidh

Thats did the trick, I must have set the OSXvnc service to start at startup.This is the first time I've rebooted the OSX server in ages, I checked the startupitems folder and SXvnc was in there, deleted those files and stopped the service.

Now ARD is working again, thanks I can stay in my chair for the rest of the afternoon now.

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