HP LaserJet 1100 - stuck printer queue

Question

Level 1

48 points

HP LaserJet 1100 - stuck printer queue

I'm having problems printing documents. The first document will always print OK after a reboot but any subsequent job is being queued and the printer paused. Starting Printer Setup Utility and releasing pause won't unblock the queue and restart printing.

The first job in the queue will sometimes eventually start on its own but that can take several minutes so the only way to keep a decent print flow is to keep disconnecting and reconnecting the USB cable as this always clears it.

I'm using an elderly HP 1100 laserjet for which there aren't any HP Mac drivers so I'm using Guttenprint 5.0.0.U drivers.

Anyone know anything about this - specifically whether there's a fix for it?

20" iMac Intel core2 - 2.16Gb Mac OS X (10.4.9)

Posted on Jul 4, 2007 4:16 AM

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Answer 1

greg sahli

Level 7

25,508 points

Jul 4, 2007 4:42 AM in response to Fred Grieve

This sounds like a common HP problem - non-standard USB. An alternate USB driver called "usbtb" is supposed to fix that.
http://buymelunch.org/printing/usbtb/

(Once you install the driver, delete and re-Add the printer in Printer Setup.)

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Answer 2

Fred Grieve Author

Level 1

48 points

Jul 4, 2007 10:04 AM in response to greg sahli

Thanks for this Greg.

I must confess to being very optimistic when I went to this site, downloaded the driver and installed. However, the same problems still persists.

The only update is now when the second (or subsequent) queue sticks, the queue is showing this error: "The printer is reporting an error!"

The original parallel lead for this printer had an HP mini parallel connector to connect to the printer. USB wasn't supported but when I added a parallel/USB adaptor lead, everything worked fine under Windows. I've only had a problem since switching to Mac at the beginning of this year so I reckon the lead probably has a lot to do with it. Shame really as the 1100 has some miles left in it and I've also got plenty of toner for it!

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