4 Replies Latest reply: Jul 8, 2007 4:42 PM by Mike C.
Michael Williams3 Level 1 Level 1 (0 points)
Today my MacBook's screensaver -- the album covers from iTunes -- kicked on and quickly froze up. I couldn't wake up the computer (just a spinning ball) so I was forced to reboot the computer. I suspected iTunes was running when it locked up so the first thing I tried to do was start up iTunes -- Version 7.3 running on 10.4.10 -- which wouldn't start because it could not find its folder. In other words, the iTunes folder within my Music folder had disappeared (even though the Music folder's info indicates it has the correct number of folders inside). I suspect it's there but iTunes can't see it.

I had backed up the iTunes folder last weekend so it wasn't a huge problem, until I discovered a file management problem: Error Code -36 when trying to move & delete newly created files. So I have been unable to copy my backed-up iTunes folder to my Music folder because of Error Code -36.

I have run Disk Utilities and it finds no problems. I even reinstalled 10.4.10 but that didn't help either.

Any help would be appreciated. Thanks.

MacBook Mac OS X (10.4.10)