Jabra JX10 pairs successfully but no audio

Not sure what to tell you. The 2 headsets (not Jabra) I've tried have paired and worked fine.

Have you noticed when you're on a call and there's a headset paired that there are 3 buttons on the screen to switch between headset, handset, and speaker? Which one is the audio symbol next to?

Sorry it's not working for you,
Aym

I also have an 8 Gig iPhone and a Jabra x10 headset and seem to be having the same problem, they successfully pair but no audio can be heard through the headset on my end and the person on the other end ot the line can not here me.

Mabey Jabra will relece some kind of firmware/software update or Apple might fix the problem with an iPhone update.

Just a shot in the dark here...does the phone your pairing it with have the voice commands programmed. I know I had to voice activate my razar phone so it would prompt a command after pressing the button on the earpiece and hearing the beep it would say… SAY A COMMAND.

I have the same issue and received this response from Jabra support (I won't have a chance to test and see if it makes any difference until Thursday):

Thank you for contacting Product Support.

You may need to do a complete reset and re-pair:

1. Turn the JX10 off.
2. Connect the AC charger or USB cable to a power source.
3. Connect the headset for 5 seconds. Disconnect.
4. Delete the headset from the phone Bluetooth menu. If the phone does not show the headset, just go to Step 5.
5. Turn the phone off.
6. Connect the phone to the power supply for 10 seconds. Disconnect.
7. Turn the phone on.
8. Turn the JX10 on by pressing and holding the phone symbol button until you see a blinking blue light. Release the button.
9. Put the headset into pairing mode by pressing down and holding the pairing button until you see a steady blue light. Release the button.
10. Perform the pairing procedure for the phone.

If the above procedure does not fix the issue, there is most likely a problem with the headset. I suggest replacing it. If the headset is within the retailer return policy, you can return it for another one. If it is outside the retailer return policy, but within the Jabra one year warranty from date of purchase, and you can provide a copy of the original sales receipt to be sent along with the defective product, we will replace it for you. Just let us know if you wish to obtain the replacement through Jabra.

There IS an updated ("Series II") version of the JX10 for compatibility with the iPhone. From Jabra Product Support:

+Thank you for contacting Product Support.+

+We are sorry to learn of the problem you are having with your JX10. If your headset is an authentic Jabra product, we’ll replace it with a JX10 Series II, which will work well with the iPhone. Please reply to this email with the following:+

+Cell phone make and model+

+Place of purchase of the JX10+

+What color is your JX10?+

+Does the pouch have a draw string?+

+What are the FCC, IC and manufacturing codes? All are located under the rubber gasket that goes around the speaker. The FCC and IC codes are stamped on the speaker directly above the charging socket. The manufacturing code consists of two numbers and a letter, and is stamped just above the button with the phone symbol on it.+

David Prendergast wrote:

+Place of purchase of the JX10+

+What color is your JX10?+

+Does the pouch have a draw string?+

1. Online
2. Silver and black.
3. No drawstring. I have a Suede black pouch that has the metal squeeze type of opening....where you push both sides together and it opens like and oval.

i bought my jx10 over a year ago and it works just fine with my iphone....pairs up perfectly and havent had an issue yet......not sure which version it is but if you really need me to i can find the box and let you know the serial number or whatever else......

I am having the same problem. Can't find any info on it elsewhere either. Kinda strange.

I have the same Issue also, Has anyone figured it how to solve this problem?

I use a Jabra X10 and it works just fine.

tspan