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iTunes Updating Problem

Hey,

I;m trying to update my model or iTunes from 7.2.0.35 to 7.3, it updates everything like quicktime and security but when it gets to updating iTunes it says "A later version of iTunes is already installed. Installation of this version cannot continue." So any help or clues on what I should do ??

Cheers

Acer, Windows XP

Posted on Jul 10, 2007 2:23 AM

Reply
Question marked as Best reply

Posted on Jul 10, 2007 10:00 AM

kia ora, Jack.

with that one, let's try the following procedure.

first, head into your Add/Remove programs and uninstall your QuickTime. if it goes, good. if it doesn't, we'll just attend to it when we attend to itunes.

next, download and install the Windows Installer CleanUp utility. use it to clear any existing itunes and/or QuickTime installation configuration information from the PC. (Launch CleanUp, find any iTunes or QuickTime entries in the List that displays in CleanUp, and remove those iTunes and QuickTime entries.)

Description of the Windows Installer CleanUp Utility

next, use the the following document as a guide for manual removal of leftover itunes and quicktime program files:

Removing iTunes and QuickTime for Windows

now try another itunes install. does it go through properly this time?
3 replies
Question marked as Best reply

Jul 10, 2007 10:00 AM in response to jack_fry

kia ora, Jack.

with that one, let's try the following procedure.

first, head into your Add/Remove programs and uninstall your QuickTime. if it goes, good. if it doesn't, we'll just attend to it when we attend to itunes.

next, download and install the Windows Installer CleanUp utility. use it to clear any existing itunes and/or QuickTime installation configuration information from the PC. (Launch CleanUp, find any iTunes or QuickTime entries in the List that displays in CleanUp, and remove those iTunes and QuickTime entries.)

Description of the Windows Installer CleanUp Utility

next, use the the following document as a guide for manual removal of leftover itunes and quicktime program files:

Removing iTunes and QuickTime for Windows

now try another itunes install. does it go through properly this time?

iTunes Updating Problem

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