my itunes gift card code wont work!

Question

my itunes gift card code wont work!

so here are my questions with that:
*do you have to type in all capital letters?
*there is this one letter..or number.. i dont know.. and i dont know what it is!! it looks like and weird lowercase "b" but that wont work and neither will the number 6 and its driving me crazy! what is this?!?
*also i have a capital "B" that looks kindof like a messed up "8". do itunes cards do numbers? or just letters? i need this card to work, someone please help!

Posted on Jul 10, 2007 7:10 PM

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Answer 1

Tick_

Level 1

0 points

Jul 10, 2007 8:00 PM in response to AloeShmaloe55

Where did you get the card?

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Answer 2

StarDeb55

Level 6

19,695 points

Jul 10, 2007 9:09 PM in response to AloeShmaloe55

Most iTunes cards are a combination of letters & numbers. It doesn't matter about whether they're "caps" or not. Are you sure that the place where you purchased the card, activated it at the time of purchase?

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Answer 3

Jul 11, 2007 7:09 AM in response to AloeShmaloe55

im not sure, its a 15 dollar gift card that i got from my friend for christmas, so i dont know where its from, probably target or something though.

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Answer 4

varjak paw

Level 10

170,200 points

Jul 11, 2007 8:07 AM in response to AloeShmaloe55

Take a look at the Gift Card FAQ web page. If you can't get to work after perusing that page, use the form at the bottom of the page to contact the iTunes Store customer service group and explain the problem to them.

Good luck.

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Answer 5

Jul 11, 2007 3:25 PM in response to AloeShmaloe55

thanks, will do!

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