Newsroom Update

Apple and Google deliver support for unwanted tracking alerts in iOS and Android. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

IPhone Sounds

Has anyone lost the sounds for typing, email, sleep, etc but not ring even though the buttons are on when viewing settings screen. Reset has not helped. It has happened twice but not sure how I got it fixed the first time. I currently have no auxilliary sounds. Ipod plays fine. Help

pc Windows XP Pro

Posted on Jul 11, 2007 11:03 AM

Reply
56 replies

Nov 18, 2007 12:46 PM in response to BruceN

I've had this happen two times. Both times after I had been carrying the iPhone in my shorts pocket. The problem was lint, but you could substitute any available contaminant, chewing gum, skin flakes and so on.

With a very bright light, look all the way down inside the headphone socket. All the way down is a little white optical proximity sensor. If you look carefully it has a "glassy" surface. This surface gets contaminated by whatever dirt made its way down there and the iPhone thinks that the headphones are still plugged in.

The "fixing" by repeatedly plugging/unplugging may be working by helping to dislodge the crud.

I would try puffing in a little canned air dust-remover and see if that works.

If the contamination is really bad, or sticky, you will need to find something like a very narrow q-tip with a microscopic quantity of Windex to dab on it. Whatever you use must have no risk of leaving fibers or anything else inside the socket after thew cleaning tool is removed. There are little metal contacts down the side that may catch on anything fibrous.

Hope this helps some of you out there.

Tim
G4 Mac Mini, 1G, 10.4
Macbook Pro Core2 Duo, 2G, 10.4
iPhone, 8G, 1.1.2, fully jailbroken and loaded, Priceless!

Nov 23, 2007 2:31 PM in response to BruceN

I plugged in a Belkin FM transmitter to use my iPhone in the car and the headphones stopped working. The headphones were ok in my Macbook so it wasn't the headphones. Other headphones also didn't work. Other sounds were OK and all settings were OK, i.e., sound off/on switch on side of iPhone, etc. I tried inserting the headphones and removing them repeatedly with no luck. Finally I "Restored" the iPhone. I did use my ood settings although I wondered if that might be a bad idea in case the problem was with a setting. And I restored from back up. It worked. My headphones now work! I was already using up to date firmware. Thanks for the advice and I hope this works for others. I suspect that there might be some type of circuit breaker that trips from time to time and can be restored. It may protect the headphone from electrical surges but more likely from impedence incompatibilities or even a very loud noise that sometimes occurs like static, etc.

Nov 30, 2007 2:19 PM in response to BruceN

I have a UK iPhone that has the same problem. Whilst listening to music my iPhone has lost sound through the earphones and on the last occaision when I looked at the screen the iPhone had rebooted (presume soft reboot). I then have no sound until I remove the headphones - all sounds work straight away through the internal speaker. The only way I can get sound back through the headphones is to do a hard reboot and then it works as usual. Mine is a standard UK 1.1.2 release which is 2 weeks old - done this since 3rd day which was the first time I used the headphones for more than a few mins. My guess is this is a hardware problem or it would have been fixed by now by a software release... This phone will cost me £900 over 18 months - NOT impressed though I'm generally a Mac fan...

Nov 30, 2007 5:20 PM in response to BruceN

Hello, The same thing happened to me a couple days age. I did a reset and had no luck with that so I did a full restore (which I wouldn't advise) and still no luck. It seems the silent switch on the top left side of the phone got turned off. I can laugh about it now, but at the time it wasn't funny in the last.
I hope this solves your problem, too.

Dec 1, 2007 5:58 PM in response to Miss Mistydawn

I have been having the same issue. Only sound through headphones. The plugging in/out of the headphone jack does not work for me.

Here is my dilema. I am in Australia. Here on 6-9 month contract. My phone is my link for work and home! i cant send this back to the US. I highly doubt there is a repair service in OZ.

Apple not happy at all This issue has been going on for months and not a fix yet.

I will be forced to find some little phone shop in Melbourne that hopefully can open up the phone and see if the headphone jack is screwed.

Dec 5, 2007 5:25 PM in response to nicoska

Apple wont help. Their solution, send it back to country of origin.

So the sim must travel with itor they wont look at it. Great, at least 4 weeks without a phone? get real Apple. This is the real world.

I have found a mobile phone repair place in Melbourne willing to take a look at this, warranty voided i suppose... but what choice do I have? Apple service centres in Australia wont even look at it as its not released here yet.

Fact here is that Apple have a defective product there are score of people with this problem. I hope Apple does something about this.

Apr 6, 2008 8:53 AM in response to BruceN

The problem where a volume change using the volume buttons on the side of the iPhone results in a display of "ringer (headphones)" when the headphones plug is not attached definitely seems to be some sort of hardware problem.

I had this happen twice while I was traveling - and it gave me a good fright. Nothing like being abroad and then after watching movies on the plane through headphones connected to the iPhone, discovering that you can't talk to or hear anyone on the same iPhone without using the speakerphone feature. I am running v1.1.4 and a Reset -> Reset All Settings did not work for me.

I was able to reliably reproduce this problem. What seemed to make the problem go away was to pull out the headphone plug with an emphasis of pulling the metal part of the plug to the right while facing the iPhone display. I did this twice, and now I cannot reproduce the problem anymore. Now it works as expected for me when I pull out the headphones plug normally.

Apr 29, 2008 10:20 AM in response to BruceN

i guys please help me i bought this from amazon.com"Belkin F8Z180-07-GLD Stereo Cable for iPhone" but it did not work.. in my car i'm useing "Neo Pro Link - PODNISV2" with auido rca output i had pluged belkin cable into the rca outputs but no sound.. i did pluged-unpluged still did not work.. any suggestions.. thanks

IPhone Sounds

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.