Previous 1 2 Next 21 Replies Latest reply: Aug 15, 2007 5:32 PM by greatnitz
greatnitz Level 1 Level 1 (0 points)
When I installed 7.3 the other day, every time I go into ITunes the application freezes up. I see all my songs in the grid, but I cannot click on anything nor navigate within the application. My only choice is to go to Task Manager and kill the application.

I saw that there was a 7.3.1 update out today, and I was excited thinking that this would resolve the problem. It didn't. I installed 7.3.1, rebooted, launched Itunes and had the exact same problem.

This was working just fine until 7.3, I'm looking for a resolution that will allow me to fix the application without having to uninstall, reinstall and then reselect all the songs I want selected for my ipod sync.

Here's my most recent report for the Vista problem log:

Description
A problem caused this program to stop interacting with Windows.

Problem signature
Problem Event Name: AppHangB1
Application Name: iTunes.exe
Application Version: 7.3.1.3
Application Timestamp: 468d6b77
Hang Signature: 63ed
Hang Type: 2048
OS Version: 6.0.6000.2.0.0.256.1
Locale ID: 1033
Additional Hang Signature 1: e7b01928fec149b071560a9a9a7bcbb3
Additional Hang Signature 2: 1991
Additional Hang Signature 3: 28ce7d130fcd1f170fca256fc024b617
Additional Hang Signature 4: 63ed
Additional Hang Signature 5: e7b01928fec149b071560a9a9a7bcbb3
Additional Hang Signature 6: 1991
Additional Hang Signature 7: 28ce7d130fcd1f170fca256fc024b617

Extra information about the problem
Bucket ID: 56471913

Dell Dimension 9100, Windows Vista
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