Help with HP Photosmart M425 digital camera

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Level 1

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Help with HP Photosmart M425 digital camera

Hi there,
I have recently bought a Hewlett-Packard Photosmart M425 5.0MP digital camera. I am having problems connecting to my computer. I tried downloading the drivers from the HP website but it does not seem to make a difference. When I connect and open up image capture, it says "Waiting for the Device" but does not connect.
Please Help Me,

David P.

Macbook Core 2 Duo, Mac OS X (10.4.10), Core 2 Duo 2.0 Ghz, 1GB Ram, 120Gb HDD

Posted on Jul 12, 2007 6:03 PM

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Answer 1

JMEH

Level 4

2,482 points

Jul 17, 2007 3:27 AM in response to david_p

Hi David!

There are only a couple of things you could possibly look into. It could be the USB cable has gone bad (but I would opt to purchase a card reader before a new cable). I would also make sure your SD card is good (you can test this by using only the internal memory for a couple of shots and try to download). You might want to invest into a card reader (which are relatively inexpensive) and try downloading this way.

J

iMac G5 iSight 20" - 30G iPOD & Hot Pink Nano 4G - WD 500G FW - Mac OS X (10.4.8) - HP Pav 15" WS and Toshiba Sat 17" WS LP's - Canon 20D & A620 Kodak P880

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Answer 2

david_p Author

Level 1

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Jul 17, 2007 6:14 AM in response to JMEH

The USB cable is fine, it works with other hardware. I am using internal memory becuase i dont have an SD card yet. Im pretty sure its a problem with the software because it works on my windows machine. thanks anyways for your advice.

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Answer 3

Jul 17, 2007 8:28 AM in response to david_p

Are the drivers universal binaries or are they PPC only? I can imagine that USB drivers might not run under rosetta.

Is there a "PC communications" setting on the camera that you can change? On my Canon, it has to be set to "Print/PTP" not "PC Communications"

If you get a card you can use a card reader to download images.

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Answer 4

david_p Author

Level 1

0 points

Aug 11, 2007 3:39 PM in response to Keith Barkley

Thanks Kieth, I changed the USB configuration from "Digital Camera" (uses PTP) to "Disk Drive" (uses MSDC). Now I dont even need drivers from HP.

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