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I can't retrieve my voicemail

I got a call this evening and was not near my iPhone. The caller left me a voicemail. When I turnon the iPhone, it says that I have one voicemail. I touch the phone icone get a page that says "Voicemail" and the name of teh person who called. At the far right of the icon bar is the icon for voicemail with a one in a red circle. I touch that icon but the phone does not make a call to my voicemail!

Did I miss a step in set-up? I recorded a greeting for my voicemail. The caller got to my voicemail and left a message. Am I doing something wrong?

Susan Gross
Colorado Springs, CO
<www.susangrosstprs.com>

Dual-core Intel, Mac OS X (10.4.10)

Posted on Jul 14, 2007 8:37 PM

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Posted on Jul 14, 2007 8:45 PM

This phone doesn't really "call in" to your voicemail. When you press the voicemail icon with the red dot, it should bring you to a screen that lists the names/numbers that have left you a voicemail. Simply touch the name or number to listen to the voicemail. If this isn't working, it's possible your voicemail isn't set up right, try dialing your own phone number from your iphone so you can at least listen to your message and make sure the voicemail is set up.
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Question marked as Best reply

Jul 14, 2007 8:45 PM in response to Susan Gross1

This phone doesn't really "call in" to your voicemail. When you press the voicemail icon with the red dot, it should bring you to a screen that lists the names/numbers that have left you a voicemail. Simply touch the name or number to listen to the voicemail. If this isn't working, it's possible your voicemail isn't set up right, try dialing your own phone number from your iphone so you can at least listen to your message and make sure the voicemail is set up.

I can't retrieve my voicemail

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