Battery was working fine but after crash...

Question

Level 1

20 points

Battery was working fine but after crash...

My iphone had been working perfectly. I got it on launch day and have really put it through it's paces. I experienced no charging problems and only a few situations where Safari would shut down and only once where I had to hold the sleep button to power down.
but...
2 days ago it froze hard in Safari on the Apple web site. It was on and would not shut off - no response - so after 5 minutes I did the reset where you hold both buttons. It worked perfectly and came back up.

I was at 80% so I pugged it into the computer that night and when I got up in the morning it still was not fully charged. I had the lightning bolt. I used it down to about 10% and then charged and it worked perfectly with the timings we expect. About 2.5 hours for 80% and another 2 hours or so to get full charge with battery.

So I used it again until about maybe 30% and plugged it in again yesterday afternoon. I noticed that after about 6 hours of charging it was just slightly over half. I was having a party so didn't pay attention to it but got up this morning and there it is. Charging for about 18 hours and I still have the lighting bolt.

I have read of the many battery problems and people returning them but my batter was fine unti the crash. This makes me think it is something more software than hardware related.

Anyone else have this problem?
Anyone went to Apple tech support with this?
Has tech support told anyone to do a system restore to fix this?
Has anyone done the system restore thing in iTunes to try and fix this problem?

TIA
Havrek

Windows Vista

Posted on Jul 15, 2007 7:13 AM

Reply

Answer 1

PTBoater

Level 4

2,857 points

Jul 15, 2007 8:12 AM in response to Havrek

What method did you use to charge your iPhone? Was it all A/C, USB?

I would try resetting the phone again. After I did a restore I noticed the A/C charger would not charge it 100%. It would change from bolt to plug, but the green glowing battery would not fill up and the Usage under Settings read "--".

I used it a bit and then connected it to the powered USB port I have on my desk. It took a while but it charged 100%. Usage since last charge under settings reset to 0.

Reply

Answer 2

Havrek Author

Level 1

20 points

Jul 15, 2007 9:17 AM in response to PTBoater

I always charge via USB. However my frist charge aftre the iPhone crashed and I had to hard reset was via A/C because I was at work. This never went from lightning bolt to plug.

My next charge was via USB over night, like usual, and it went it worked and my usage stuff got updated.

This last charge again was from USB, like usual, and will not go from lightning bolt to plug so my usage stats won't reset because it thinks there has not been a full recharge.

My statistics now say over 23 hours of usage and 2.5 days of standby. I wished the batter lasted that long.

But for now I just wish the battery would go back to normal.

I have done a shutdown and restart but no luck. I'm going to drain the battery for a while and then try again. I was getting ready to restore just to see if it would go back to normal but I saw posts about no restoring today/activation down.

Reply