MacFixit report revisited...

Question

MacFixit report revisited...

I use a PM G5, my wife jhas a MacBook Pro - the following issues all pointed out at MacFixit have affected both our computers.

MS Office apps won't open

No Flash playback in Safari or Firefox

Reverse fonts in Safari - many [not all] sites show text as backwards -

In Pages some documents would open with a completely different set of fonts

Before reading most of these posts, I had uninstalled quicktime from my computer altogether - and downloaded a fresh copy of ver. 7.1.6 - error says I cannot intstall over a newer version..... meanwhille there is not a stitch of Quicktime on my system except the new download of 7.1.6.

in the meantime I am going to try the remedy offered by CodyMR on the MacBook Pro.

G5 16ghz, Mac OS X (10.4.10), 2gb ram

Posted on Jul 15, 2007 7:38 AM

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Answer 1

Jul 15, 2007 7:56 AM in response to brooklynnotary

Reinstalling Flash and selecting it in the QT preferences panel works on the MacBook Pro - full functionality appears to have returned there

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Answer 2

Jul 15, 2007 8:32 AM in response to brooklynnotary

so, I re-installed QT 7.2 and applied the above remedy - no luck though except fixing the flash playback in Safari & Firefox -

MS Office apps still seizing up on start-up

wierd fraction fonts and/ or backwards fonts in Safari [and yes i checked Safari preferances/appearance to insure correct fonts were selected]

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Answer 3

Jul 15, 2007 12:02 PM in response to brooklynnotary

still nothing fixed - Word opened up for a minute, then when I tried reopening it, it froze during start up again, same with Excel.

I have a screenshot of Safari's font mess - thought I could post it here; but don't see how to do that.

Anyone have any ideas about what I can do to fix all this?

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Answer 4

Jul 15, 2007 7:11 PM in response to brooklynnotary

bump

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Answer 5

Jul 15, 2007 7:26 PM in response to brooklynnotary

Hello brooklynnotary,

Helvetica Fraction font can cause problems such as you describe. Look in Font Book and make sure it is disabled. Do not disable Helvetica Font.

This is just a guess but worth looking at.

littleshoulders [:-)

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Answer 6

Jul 16, 2007 6:55 AM in response to brooklynnotary

disabling Helvetica fractions returned the appearance in Safari and Pages back to normal - MS Office apps still won't open, however since the QT update

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Answer 7

np37

Level 1

15 points

Jul 16, 2007 11:52 AM in response to brooklynnotary

this worked for me and others (I have an intel mac), but since problem occurred after QT update, should work for powerpc too?- not sure which you had. just make sure QT 7.1.6 is for the right model. the combo update for os 10 is for both powerpc and intel:
From the Mac discussion forums: http://discussions.apple.com/thread.jspa?messageID=4930170&#4930170

Try this: download and retrofit (force install) QT 7.1.6 using Pacifist, then run the 10.4.10 Combo Updater for Intel Macs. Make sure it is the "combo" updater. Be sure to restart in safe mode after using Pacifist and then install/re-install the combo update (while in safe mode). For all those "non-techie" people (like myself), please try this if you already haven't and please read the instructions for Pacifist - if you use Pacifist correctly, it will ask you if you want to replace (vs. update) all of the Quicktime components (yes, you want to replace), so you will know that you are accomplishing what you need to. The first fix I tried was just to reinstall the Mac OSX10.4.10 combo update for Intel Macs and this did not work, but when I used Pacifist and then reinstalled the MacOS X combo updater (do not get this confused with the update that is not the "combo" one- (use the links), it worked! I am not a web developer, so did not have to deal with the Java 6 stuff.

Combo Intel update is here:
http://www.apple.com/downloads/macosx/apple/macosx_updates/macosx10410comboupdat ev11intel.html

QuickTime 7.1.6 is here:
http://www.apple.com/support/downloads/quicktime716formac.html

Pacifist is here:
http://www.charlessoft.com

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Answer 8

np37

Level 1

15 points

Jul 16, 2007 1:18 PM in response to np37

here is the powerpc combo updater - don't really have any info about whether powerpc users should use that one instead of the combo intel udater. sorry. check the previous discussion thread for more info.

http://www.apple.com/downloads/macosx/apple/macosx_updates/macosx10410comboupdat eppc.html

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