font problem?

I have a machine running 10.4.10 and CS2 that I've recently rebuilt - erased the hard drive, clean install.. The install was in response to crazy problems I've been having. If I'm in Illustrator, with InDesign and Photoshop running in the background one or both of the background programs will crash. The same occurs in all circumstances - whichever program, one or both of the others crash.

I initially thought the problem was fonts, but with the clean install I also have been experimenting with fonts. Alternating what's on in Suitcase, tried removing the "extraneous" system fonts, tried running with them in, etc. I've cleared caches, checked permissions, etc. The set of fonts I'm running in Suitcase are clean enough that my other 3 machines aren't exhibiting the same behavior ... but if someone knows how to verify them 100% I'm all ears!

This is a new machine and a new copy of CS2. I shouldn't be having any problems. ARGH!!

What have I missed??

Mac OS X (10.4.10)



Posted on Jul 19, 2007 10:50 AM

Reply
10 replies

Jul 19, 2007 11:01 AM in response to Katy O\'Donovan Peterson

Hi Katy,

To start try this... To clear the system font cache, start up in Safe Mode. Hold down the Shift key right after the chime. That will clear the system font cache.
Also, FontFangler can help keep font caches clean: http://homepage.mac.com/mdouma46/fontfinagler/

Also, try trashing the fontbook preference file...
Locate this file: com.apple.fontbook.plist
It's here; Home/Library/Preferences. Open the Preferences folder, locate that file and drag it to the Trash. Reboot. Your Mac will create a new pref file for you.

You mentioned that you have removed "extraneous" system fonts. That's not really a good idea. You should never remove system fonts.

Carolyn 🙂

Jul 19, 2007 6:53 PM in response to Katy O\'Donovan Peterson

Hi Katy,

Have you checked the drive for possible errors using Disk Utility from your system restore disk(s)??? Even though you've erased the drive, try it anyway. If DU reports errors, click Repair. Here's how to do this just in case:

Now, grab your system restore disk. Make sure your Mac is turned off. While holding the C key, press the power button and insert the restore disk all at the same time. The Apple logo will appear on the desktop... at that point, let go of the C key. Now, an installer screen will open. Quit the Installer from the Menu, and click Utilities/Disk Utility from the Menu. Now when DU opens, select MacintoshHD in the panel on the left. Then with the First Aid button selected, click Verify. If DU reports errors, click Repair. If there are errors, hopefully DU can fix it. When it's finished, Quit Disk Utility from the Menu and then click Utilities again, then click Startup Manager. When that window opens, select MacintoshHD 10.4.10 and click Restart.

And something that just dawned on me. How much available drive space do you have? To view this info, open any Finder window. Available drive space will be at the bottom. Never allow your Mac to fall below 15%. It takes that much to just boot.

Also, I know you've reinstalled all your graphics software, but if you have to do this again, just install one. See if it crashes. Then install another one... and so on. One of them is causing this... I just best cha!!

Carolyn 🙂

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font problem?

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