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Programs crash after 10.4.9/10.4.10 update...

I have an Intel MacPro 2.66GHz machine with 2 gigs of ram. Since installing the 10.4.9 update (and also skipping over 10.4.9 and installing the 10.4.10 combo updater)...

1. QuarkXPress 6 and 7 crash when I trying to pull down the "Window" menu.
2. Entourage 2004 crashes when composing an email and I try to select a font from the font popup menu in the new email composition window.
3. Photoshop CS2 crashes on startup.
4. FlightCheck 6 crashes on startup.
5. AdiumX (chat program) crashes when I try to access the "Status" menu either in the menubar or in the buddy list window.

Temporarily disabling a majority of the fonts installed have allowed some of the above problems to go away. However #1, #2, and #5 still occur. EVERYTHING was running just fine prior to the 10.4.9 update.

I have tried reinstalling said apps, repairing permissions, running disk diagnotic apps like DiskWarrior, removing font caches files with FontNuke, removing program preference files/folders, and these problems are still happening. Can someone clue me in as to what has happened?

BTW, these same problems have also occurred on a totally separate Intel machine. I also have several PowerPC machines that are comparably configured that were updated to 10.4.9/10.4.10 and are NOT exhibiting the above problems.

MacPro 2.66Ghz Quad Core Intel Zeon, Mac OS X (10.4.10), 2GB Ram, 250GB Hard Drive

Posted on Jul 23, 2007 6:03 AM

Reply
2 replies

Oct 2, 2007 12:31 PM in response to Carolyn Samit

Hi Carolyn,

I found the answer. Several months before installing to the 10.4.9/10.4.10 updates, I had removed the AquaKanaRegular and AquaKanaBold fonts from the /System/Library/Fonts folder. This because old information I had said these two fonts were not necessary.

However, on page 74 of the November 2007 Macworld magazine, the article shows that those two fonts are indeed necessary.

Once I restored those two fonts to their rightful place, my apps have stopped crashing. Yayyy.

Thanks,
Jon 🙂

Programs crash after 10.4.9/10.4.10 update...

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