decompressing a .upg file

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Level 1

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decompressing a .upg file

We have a Philips TV and need a software upgrade on it. Their support center
referred me to a downlodable fix that needs to be unzipped and transferred to a USB stick, then to the TV.

The original file I downloaded is a document with .upg extension. It can't be opened, and I haven't been able to assign an application to open it. The Stuffit Expander is see discussed doesn't support .upg that I can tell.

I have archived this file and can get it unarchived as a "unix executable file", but it does not transfer to the television.

The Philips support person assured me that the download could be "unzipped" on either a PC or a Mac.

Any Mac solutions before I call the TV company again?

Mac G5

Posted on Jul 23, 2007 2:05 PM

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Answer 1

varjak paw

Level 10

182,662 points

Jul 23, 2007 2:17 PM in response to Pj MacEly

In most cases, a .upg file is a firmware update file, not a compressed format. It's normally associated with an upgrade application that loads the upgrade to the device. There should be an application that Philips provides to perform the upgrade, and quite frankly I'd be surprised if they make it in a Mac version. I'd suggest you contact Philips support again and ask what application you're supposed to be using to apply this update to your TV and if they offer it in a Mac version.

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Answer 2

Klaus1

Level 9

52,879 points

Jul 23, 2007 2:20 PM in response to Pj MacEly

I think Philips may be talking out of their collective scart socket! 😉

.upg files are firmware upgrade files. There should be an associated .EXE file that uses the .UPG file to install new instructions into the firmware. Many different hardware makers use this file type for upgrades. They all have different formats so there is no single way to handle this file type.

Various programs use this extension; too many to list individually. Take clues from the location of the file as a possible pointer to exactly which program is producing the file. The file's date and time can also help if you know which programs you were running when the file was written.

If it was a unix file it would not run in Windows.

An .exe file does not run on the Mac.

You need a lot more information from Philips. And so do they for that matter!

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