7 Replies Latest reply: Jul 26, 2007 9:31 AM by Zwyer
Zwyer Level 1 Level 1
I don't know what's going on, but basically, alot of the albums/artists have the wrong album covers...ie, I see an album using another artist's album cover, sometimes for more than one artist. I can have up to 3 different albums all using the same image, but in itunes, the artwork is correct.

Only in my iphone is it messed up...any solutions? Thanks.

Mac Mini
Solved by Randy Fast on Jul 25, 2007 1:41 PM Solved
When your iphone is connected to itunes go to the summary page , and then there is a button to click that says restore. This will restore your iphone to factory settings, but be careful because I believe it will delete everything on the phone's memory not just songs. You can try to just reload the music before wiping it clean.
  • Zwyer Level 1 Level 1
    P.S. THese are all songs I recently purchased from Itunes...not ripped from a CD. I've tried turning it off and on. When I plug it in, it only takes about 2 seconds to sync. because I haven't purchased anything new.
  • MacMuse Level 7 Level 7
    Forcing the songs to reload into the iPhone will probably clear this up. Two ways to do it

    A full iPhone Restore from iTunes is the easiest.

    You could also try just telling iTunes to sync no song music into the iPhone - thereby removing all songs from the iPhone. Then sync again and add your music for syncing.
  • MacMuse Level 7 Level 7
    oops - a third option...

    Delete the iPod Album Cover folder from somewhere in iTunes Music folder. That will force iTunes to regenerate all the album thumbnails that load into the iPhone/iPods on your system.
  • Randy Fast Level 4 Level 4
    I had a similar problem to you that I have since solved.

    At first only some albums/songs were missing artwork but they all showed up fine in itunes. I went into itunes and did the view where the album art is displayed next to the album in a list, middle option for viewing. I found that on several 1-2 songs did not have the artwork attached and so that was the cause of it not showing up on my iphone. However after I got all that solved I found that the artworks were all messed up. Much like you described many songs had the complete wrong artwork and some songs on the same album had different artworks or the same artwork showed up on multiple albums.

    I could only come up with resyncing my iphone to solve it. I only use one playlist for my iphone so that I can sort of do manual management and only have to deal with one playlist. So I unchecked the playlist and did a sync to clear off all the audio. Then I rechecked the playlist and did a sync to reload everything and after that was done everything appeared correctly.

    I didn't notice if this was affecting any of my purchased albums, I don't have that many so I didn't think about it but affected a lot of them. I hope this helps in some way and that you can get it working again.
  • Zwyer Level 1 Level 1
    Thanks guys. I'll try these at home...quick question Mac Muse...how do you do a "full restore" from Itunes?
  • Randy Fast Level 4 Level 4
    When your iphone is connected to itunes go to the summary page , and then there is a button to click that says restore. This will restore your iphone to factory settings, but be careful because I believe it will delete everything on the phone's memory not just songs. You can try to just reload the music before wiping it clean.
  • Zwyer Level 1 Level 1
    Awesome! Restore worked! Thanks everyone!