Experience with a Loaner
Folks,
I write to tell you about my experience with a loaner iPhone. I went to the local Apple Store because my June 29th iPhone was not charging fully, and seemed to have a shorter than advertised battery life. I paid the $29 for the loaner phone and received an identical 8-gig machine with the exception of a little tattoo in the back: AppleCare Service. They switched the chip, and the phone was able to function instantly; however, my information didn't transfer until I got home and synced, whereupon everything transferred flawlessly.
The loaner phone had better battery life, and it charged all the way to the top. Apple hardly took a look at my phone and they sent me a new phone via FedEx. I took my initial phone to Apple on Monday, and I had a brand new phone by Friday morning. At no time was I out of commission, and at no time (other than the short trip home) did I not have ALL my information with me.
Thus, it was a wholly positive experience. The new phone is absolutely killer, so far. So when the time comes, folks, the loaner phone is nothing to fear.
I write to tell you about my experience with a loaner iPhone. I went to the local Apple Store because my June 29th iPhone was not charging fully, and seemed to have a shorter than advertised battery life. I paid the $29 for the loaner phone and received an identical 8-gig machine with the exception of a little tattoo in the back: AppleCare Service. They switched the chip, and the phone was able to function instantly; however, my information didn't transfer until I got home and synced, whereupon everything transferred flawlessly.
The loaner phone had better battery life, and it charged all the way to the top. Apple hardly took a look at my phone and they sent me a new phone via FedEx. I took my initial phone to Apple on Monday, and I had a brand new phone by Friday morning. At no time was I out of commission, and at no time (other than the short trip home) did I not have ALL my information with me.
Thus, it was a wholly positive experience. The new phone is absolutely killer, so far. So when the time comes, folks, the loaner phone is nothing to fear.
MBP 15"; MB 13"; iMac (and many 'ancient' Macs)