Scanner (Epson Perfection 1670) doesn't see document on flatbed

Question

Level 2

174 points

Scanner (Epson Perfection 1670) doesn't see document on flatbed

My Epson 1670 just started exhibiting where it scans but doesn't see a document. I took it off the hub and connected directly but no difference. It doesn't appear to be the bulb as I can see light move along as it previews.

All I get is an all white image.

THis scanner has its own power cable. It just worked a few days ago. I'm not sure what I could of installed recently that would cause this.

Any Ideas?

Ed

dual 2.0 G5 (June 2004), Mac OS X (10.4.10)

Posted on Jul 28, 2007 5:32 PM

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Answer 1

Ed B Author

Level 2

174 points

Jul 28, 2007 6:44 PM in response to Ed B

Just one additional piece of information. The only Apple update since it stopped working has been iTunes.

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Answer 2

Boece

Level 5

6,264 points

Jul 28, 2007 7:46 PM in response to Ed B

You might try downloading and installing the free demo version of VueScan -- and see if it can make your scanner work:

http://www.hamrick.com/

If it works with VueScan, that would tend to suggest a software problem with your Epson software.

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Answer 3

Ed B Author

Level 2

174 points

Jul 29, 2007 4:37 AM in response to Boece

I've tried using both the Epson software and Apple's Image Capture and both exhibit the same behavior. Last night I also installed the twain driver on my MacBook and same result. So, I think I've pinned it down to hardware or the OS (10.4.10). I'm leaning towards hardware as I just found another post on comp.sys.mac.hardware.misc from February describing the same problem. They just tossed theirs out. So far that makes 3 cases of this problem this year that I've found posted.

I also sent an email to Epson.

Thanks for the suggestion.

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Answer 4

Oct 16, 2007 6:02 AM in response to Ed B

I just purchased a MacBookPro 17" and moved my Epson 1670 optimistically to the new laptop.

I HAVE THE IDENTICAL PROBLEM (a blank/white document as the scanned image)! Epson has been less than useless (so far).

On the Epson website the following (similar, but not exact problem) FAQ is answered. I cannot understand what they mean. Does anyone have any understanding or, better yet, a solution to this problem.

Epson FAQ:

Epson Perfection 1670 PHOTO

Q:

I just installed the Epson Scan software for Mac OS X 10.4.x, but it will not run. It just pops up in the Dock and then disappears. What should I do?

A:

If you're using a Power PC or Intel-based Mac with OS X 10.4.x, your hard drive may be partitioned for Mac OS Extended (Case-sensitive/Journaled) or Unix File System. These formats are not supported. You will need to use Mac OS Extended or Mac OS Extended (Journaled) when formatting the partition.

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Answer 5

Ed B Author

Level 2

174 points

Apr 28, 2009 5:54 PM in response to Ed B

Gave up and bought a new one; figured this scanner was dead.

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Scanner (Epson Perfection 1670) doesn't *see* document on flatbed

Scanner (Epson Perfection 1670) doesn't see document on flatbed