7 Replies Latest reply: Aug 1, 2007 4:20 AM by Steve A.
Carl Pullein Level 1 Level 1 (15 points)
I know I created this problem - I 'accidently' deleted the "iTuneshelper app" in my "Login Items" and since re-starting my computer, iTunes will not open - it "quits" on launch.

I have searched and searched for the "iTunesHelper app" with Spotlight and apart from a preference file I have not been able to find the app.

I cannot find the app on my laptop (Powerbook G4) either (Although it is in my "Login Items")

Does anyone know where I can find this app so that I can restore my iTunes ??

iMac G5, Mac OS X (10.4.10)
  • Steve A. Level 3 Level 3 (590 points)
    Hi Carl,

    Which version of iTunes, first of all?

    Try re-downloading iTunes and install again. This should add back the missing iTunesHelper.app.

    Steve
  • Kevin15 Level 1 Level 1 (0 points)
    I have the same problem my itnes comes up with a message sayin itunes has encounterd a problem and needs to close..... and so i looked on the internet to see y and it says something to do with firewall...so i turned it off didnt work....so then something esle said it need to updates so i updated it and still it doesnt work...(not opening)...so then i was i read a blog and it said u need a function quicktime to work itunes.....looked up quicktime problems it said the same thing......
  • Kevin15 Level 1 Level 1 (0 points)
    lmao wrong blog....
  • jsternfeld Level 1 Level 1 (0 points)
    aha! so that's what i did...it's been driving me crazy that my itunes hasn't been working. only problem now is that i've tried installing again and it hasn't fixed the problem...
  • Steve A. Level 3 Level 3 (590 points)
    Hi Carl,

    I found it for you... now that I'm home (was at work earlier).

    Right-click (or Ctrl-click) on the iTunes icon in your Applications folder, and choose "Show Package Contents".

    Open the Resources folder revealed to you, and scroll through the files until you see the iTunesHelper application. (it has the exact same icon as iTunes)

    Simply drag that back into your Login Items and restart the computer. It should then work.

    I would also repair permissions in Disk Utility following this, just in case...

    Steve
  • JJBro1 Level 1 Level 1 (0 points)
    how do you start your own threads?!
  • Steve A. Level 3 Level 3 (590 points)
    Back up one page and click "Post New Topic".

    Steve