10 Replies Latest reply: Sep 13, 2007 1:31 PM by saco
stephband Level 1 Level 1 (0 points)
My 15-inch 2.15GHz MacBook Pro won't Sleep or Shut Down. The only way to turn it off is to hold down the Power button.

When I choose Sleep from the Apple menu, or by pressing the Power button, nothing happens. If I close the lid the computer does not go to sleep, although the screen powers down and does not come on again when I open the lid.

When I choose Shut Down from the Apple menu, or by pressing the Power button, the machine goes to the blue screen and hangs there with the rotating circle.

I have reset the PRAM.
I have reset the SMC.

I don't know if it is related, but I also have a problem whereby the computer sporadically does not respond to input from the keyboard.

Any ideas, please?

MacBook Pro 2.15GHz Intel Core2Duo, Mac OS X (10.4.10)
  • 1. Re: MacBook Pro won't Sleep or Shut Down
    Mac Medic (be@MacOSG.com) Level 6 Level 6 (17,290 points)
    Try trashing these 3 .plist preferences and reboot. Reset your Energy Saver preferences.

    HD > Library > Preferences > SystemConfiguration > com.apple.AutoWake.plist & com.apple.PowerManagement.plist

    User > Library > Preferences > com.apple.systemuiserver.plist

    -Bmer
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  • 2. Re: MacBook Pro won't Sleep or Shut Down
    DH Daddy Level 1 Level 1 (0 points)
    I have multiple problems with mine. I take the battery out and re-install when it's ON (frozen) or in Sleep Mode. This works every time, but does NOT fix any problems .... just gets you out of a pinch.
  • 3. Re: MacBook Pro won't Sleep or Shut Down
    Alexei Prigojine Level 1 Level 1 (0 points)
    I had exactly the same problem.
    I got solved by removing ExpressCard (Media Reader)
  • 4. Re: MacBook Pro won't Sleep or Shut Down
    jorgechollet Level 1 Level 1 (0 points)
    I was having a problem with my MacBook Pro. It would not shutdown or restart when I used the Apple Menu. The Finder and all other programs would close and all that was left on the screen was my wallpaper but it wouldn't shut down or restart. I had to press and hold the power button to shut it down or press Command-Option-Power to restart it.

    For a while I thought it might be a recent MacBook Pro Update I had installed; I also ran a hardware test and tried creating another user account but it still wasn't working.

    After a while I remembered I had changed the name of the computer on System Preferences and decided to change it back the way it was. After that my MacBook Pro was able to restart and shut down without any problems; I guess that's a bug on OS X.

    I hope this helps.
  • 5. Re: MacBook Pro won't Sleep or Shut Down
    jorgechollet Level 1 Level 1 (0 points)
    To restart I had to press Command-Control-Power, not Command-Option-Power. But the name change did do the trick.

    Good luck.
  • 6. Re: MacBook Pro won't Sleep or Shut Down
    DH Daddy Level 1 Level 1 (0 points)
    Thankx guys. The problem in my case was another bad Logicboard.

    They gave me a new computer.
  • 7. Re: MacBook Pro won't Sleep or Shut Down
    stephband Level 1 Level 1 (0 points)
    I just tried trashing two of the preferences mentioned and on initial try-out it appears to have solved the problem. There is no

    HD > Library > Preferences > SystemConfiguration > com.apple.AutoWake.plist

    in my computer.

    Cheers!
  • 8. Re: MacBook Pro won't Sleep or Shut Down
    saco Level 1 Level 1 (0 points)
    Hi,

    I had the same issue until I read this topic.
    I did that manipulation :

    Try trashing these 2 .plist preferences and reboot.
    Reset your Energy Saver preferences.

    HD > Library > Preferences > SystemConfiguration > com.apple.PowerManagement.plist

    User > Library > Preferences > com.apple.systemuiserver.plist



    and everything works fine again now.
    thanks for your comment on that, it's helped me.

    cheers from switzerland
  • 9. Re: MacBook Pro won't Sleep or Shut Down
    saco Level 1 Level 1 (0 points)
    CORRECTIONS :

    Did that manipulation, rebooted my macbook, works.
    But after the first re-boot, wenn trying to shutdown it, the problem is back.
    Again, unable to shutdowm my macbook pro.

    any other solutions that i could test ??
  • 10. Re: MacBook Pro won't Sleep or Shut Down
    saco Level 1 Level 1 (0 points)
    Hi,

    I had the same issue until I read your topic.
    I did that manipulation :

    Trashed these 2 .plist preferences and reboot. Had not the third mentionned file.

    HD > Library > Preferences > SystemConfiguration > com.apple.PowerManagement.plist

    User > Library > Preferences > com.apple.systemuiserver.plist

    that helped one time.

    I have shutdown my macbook pro one time with success. I tested it again and again no results. Now if i redo the manipulation the triks works anymore.

    Have you maybe another solution to provide us ?

    thanks in advance

    nataraja