shutdowns

Question

Level 1

11 points

shutdowns

hi ,
every since the new 2007 -007 security update , my mac seems to shutdown on its own , i wud like to add , i updated , the new safari , the new airport and this security update ,
have had a real problem , whenever the macbook is on battery , i.e its not on charge , the system shuts down , i happened twice during the last two days , and just happened a little while ago , the reminder which pops up when the battery is less than 10% didnt pop up , and it just went off
restarted it and it was fine ,
shows as if nothing wrong happened , no crash report nothing doing

Mac OS X (10.4.10), processor 2ghz, memory 512, macbook 13"

Posted on Aug 2, 2007 2:47 PM

Reply

Answer 1

Aug 2, 2007 5:54 PM in response to rahulch007

Hello rahulch007,

Perhaps experimenting with your Battery settings might provide some clues...

System Preferences > Energy Saver > Setting for: Battery

(At least this is where I would start).

Reply

Answer 2

rahulch007 Author

Level 1

11 points

Aug 2, 2007 6:46 PM in response to Tom Ratliff

ya mate but i didnt change a thing earlier , checked it again , nothing is different from how it has always been ..
the system profiler shows the battery to be linked , it shows its strength and everything , the problem it shuts down so easily as if i have done it
like without any sound and starts up normally

Reply

Answer 3

Aug 2, 2007 7:50 PM in response to rahulch007

Puzzling. Perhaps folks reading macintouch.com (or the like) might have experienced this. I would submit your situation to their Reader Reports. Good luck.

Reply

Answer 4

rahulch007 Author

Level 1

11 points

Aug 2, 2007 8:44 PM in response to Tom Ratliff

thanks mate , u r really there for helping me out , haha
alright ill do smth , ill fully charge the macbook , reset the pram and will fully drain it by using it , will c if it shutsdown during this , alright

cheers mate

Reply

Answer 5

rahulch007 Author

Level 1

11 points

Aug 2, 2007 9:25 PM in response to Tom Ratliff

mate there was this battery update released some time back , which was version 1.2 here's the link
http://docs.info.apple.com/article.html?artnum=305256

the thing is i did update this one , and to my surprise just like it is shown on this page , after pressing apple + i , in the info window , u can see the version 1.2 but im my /system/library/systemconfiguration
there is a bundle but there is no column such as version , it doesnt seem like version 1.2
could all the trouble be due to this problem

Reply

Answer 6

Aug 2, 2007 9:36 PM in response to rahulch007

Not really sure where in the World you are, but if that MacBook is having battery problems -- like not working with the power cable removed -- there is a warranty fix (extended up to 2 years I believe). Contact Apple and be firm (but polite of course).

Reply

Answer 7

rahulch007 Author

Level 1

11 points

Aug 2, 2007 9:51 PM in response to Graham K. Rogers

im in india mate , yeah we do have apple customer support stores here , but i didnt think its that big a problem , thought it wud be something like the RSD , and if u suggest this , ill wait a little , my macbook jst got an year older on the 31st of july ,
warranty fix or no fix , doesnt really matter , i jst need the system to be fine

want u guys to come up with good solutions , customer support is at its own place , the machine is fine , 3 shutdowns within last 4 days , im putting it to test now , lets see
for the time being u can think of a solution
thank u

Reply

Answer 8

Aug 2, 2007 10:20 PM in response to rahulch007

I wondered it that might be your location. Sometimes Apple support is not as effective as in the US or elsewhere.

That battery replacement program should apply worldwide so go for it. That would at least remove one problem area from the situation.

Three shutdowns in 4 days? I would not be happy with that: who knows what that could upset in the system eventually?

Reply

Answer 9

rahulch007 Author

Level 1

11 points

Aug 2, 2007 11:37 PM in response to rahulch007

it has happened again , the real problem is whenever the battery gets below or gets to 10% charge , the system shuts down ,
it does not give a low level warning ,
i just saw it in the system profiler , under hardware where there is the power option , its written
first low level warning --- no

shud it b yes , and if yes then who changed it , how do i change it
doesnt seem like that big a problem , but what to do

Reply

Answer 10

Aug 3, 2007 4:46 AM in response to rahulch007

Have you tried recalibrating?

Charge it up fully. Run it down totally (until it goes to sleep), then charge it fully.

Reply

Answer 11

rahulch007 Author

Level 1

11 points

Aug 3, 2007 8:33 AM in response to Graham K. Rogers

mate it shuts down without any warning , anytime its near 10% 15% , its like when its a little low on battery it goes off ,

Reply

Answer 12

Aug 3, 2007 9:18 AM in response to rahulch007

Sounds like you should be off to the shop with it.

Reply

Answer 13

Aug 3, 2007 10:07 AM in response to rahulch007

Perhaps you can find more support over in the MacBook Discussions?

For example, this thread sounds similar to yours:
<http://discussions.apple.com/thread.jspa?threadID=1066130&tstart=0>

Reply