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QuickTime Will Not Uninstall

Hello.

I am having problems installing and running iTunes 7 because of QuickTime. iTunes and QuickTime work absolutely fine on my Mac Mini *it's a Mac, of course!* but on my family's Dell Dimension 4551 *which is the computer with the problems with QuickTime*, it won't run QuickTime and install iTunes.

So, I tried uninstalling QuickTime, but I constantly get a dialog box that reads: Fatal error during installation.

What Can I Do About this?

Message was edited by: espeed623

Mac Mini (Core Duo 1.66GHz), Mac OS X (10.4.10), 512MB RAM, 60GBHD.

Posted on Aug 5, 2007 1:09 PM

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15 replies

Aug 15, 2007 8:44 AM in response to Hans J

I'm also having this same problem. I've been having problems with iTunes and Quicktime. Right now I'm trying to uninstall everything and start from scratch. I've already uninstalled iTunes..now I can't uninstall Quicktime..it gives me unknown error 2330 and then says fatal error and cannot uninstall. Please help if anyone knows what I can do. Thanks.

Aug 16, 2007 8:46 AM in response to espeed623

Same problem here. itunes suddenly would not open, reinstallation of itunes with quicktime or quicktime on its own (without deletion) does not help and it is not possible to delete quicktime which gives the same error message as you have. As a result it's not possible to make changes to my music for upload to the nano. Unless there is a clever fix out there I think the solution will have to be to reload all (incl xp) software on the computer..after back up of personal files of course. This used to be possible with older versions of windows.I have also tried a Restore of the system to an earlier date but this does not solve the problem.Help!

Aug 16, 2007 9:59 PM in response to K Watson

If you still have a copy of the installer for your version of QuickTime, what error does it log, in error.txt, if you run it from the command line like so (pull up the command line by typing cmd in the run dialog of windows) :

QuickTimeInstaller.exe /l error.txt

You will have to change to the director you have the file in. For example, if you have it on your desktop first run the command :
cd Desktop

Sep 3, 2007 11:44 AM in response to espeed623

I finally got the Itunes+Quicktime installer to complete the install.

I had to remove quicktime manually. What I did was delete the entire Quicktime folder from c:/windows/program files then I deleted everything in the registry that said quicktime.

Goto Start --> Run. Type in Regedit. Open the registry, click Edit -> Find. My search for Quicktime resulted in 3 registry values, I deleted all 3 then ran the Quicktime + Itunes installer and it worked.

QuickTime Will Not Uninstall

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