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iphoto not recognizing iphone?

I cant get iphone to download photos not even an option in iphoto.

imac g5, Mac OS X (10.4.10)

Posted on Aug 5, 2007 4:51 PM

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Posted on Aug 6, 2007 7:00 AM

Akaynyc,

More information might be needed here. See if these steps might help.

Go into the finder.
Click on Applications
Click on image capture. (Does your iPhone appear here as a camera?)

If you would like it to sync to iPhoto, in Image Capture go into the preferences.

Click on Image Capture next to the Blue Apple.
Click on preferences

You will see a area in the preferences window that says Camera. You will see a drop down menu and in there if you select iPhoto it should make iphoto open every time the phone is plugged in.

It should still sync in iPhoto if you open the iphoto application. It will be interesting to see if the phone is syncing with Image Capture.
58 replies

Aug 26, 2007 8:07 PM in response to akaynyc

Me, too, and no suggestion posted here has worked.

iPhoto says there are "0 photos to download" even though there are 47 photos on the iPhone's camera roll. (It said the same when there were three photos in this roll; when the number climbed to 27, it also said "0 photos.")

* +If iPhoto is open+, it shows the iPhone icon but says there are "0 photos" to import.

* +If iPhoto is NOT open+, inserting iPhone does not open iPhoto (even though it should, given the 47 photos on the roll.)

RESETTING my iPhone did not solve the problem.

Connecting IMAGE CAPTURE did not solve the problem. (Just like iPhoto, Image Capture found the iPhone and showed its icon but erroneously reported that there were "0 photos" to download.)

Removing my DOCK from the equation and PLUGGING DIRECTLY into the USB cable did not solve the problem.

I'm running software version 1.0.2 (1C28) -- the latest -- and I've also run the firmware update. I installed both updates when they were released and did not run into any problems at the time. It is only now, days after the updates, many photos and much normal happy use, that the iPhone has suddenly lost the ability to synch photos.

I'm at an important event. I brought no other camera (I didn't expect iPhoto to stop recognizing that the iPhone contains photos).

Aug 27, 2007 7:28 PM in response to apartness

Dear Apple Computer:

With hundreds of people complaining about this problem, could PLEASE write a solution and post it. I also wasted an hour on the phone with Apple Care in India. Two techs had no clue how to solve the problem. It appears no one understands exactly how to get iPhone + iTunes + iPhoto 08 to work together properly.

In general Apple needs to VASTLY improve the sync interface for iPhone. It is designed for music and really is inadequate for mail, contacts, calendars, photos, files, etc. Even my first few TREOs worked better.

The iPhone is a phenomenal technological achievement. It deserves better software.

Aug 28, 2007 11:36 AM in response to akaynyc

Had the same problem and came in here for a solution... saw a couple of posters talking about plugging in the cable that came with as opposed to an ipod cable, etc. and I thought that, since my phone shows up in iTunes just fine, maybe there's a different connection in the cord that iPhoto uses... so I (gently) jiggled the connector from side to side where it connects to the iPhone. The phone suddenly started to sync again, and this time it popped up iPhoto and went to work... give it a try... I'm just glad I didn't have to resort to my time proven method of fixing everything: WD-40 and duct tape.

Sep 1, 2007 1:45 PM in response to akaynyc

I was having the exact same issue. iTunes would see the iPhone and sync just fine, pulling images from iPhoto. Opening up iPhoto wouldn't sync the images - iPhoto couldn't see the iPhone, nor could Image Capture.

I tried every suggested solution - reset the iPhone, restarted my Mac, etc.

Then I unplugged my firewire iSight camera. iPhoto was open, and the split second I unplugged the iSight, the iPhone showed up in iPhoto. Plug it back, the camera disappears. I can repeat that all day long.

Why this happens is a mystery. Software getting confused? iSight going funky? Not sure.

If I knew how to disable built in iSight camera's I'd tell others to give it a try to see if fixed the problem.

Sep 3, 2007 5:09 AM in response to akaynyc

Try using the cable that came with the iphone.
This is insane but i have ipod cables lying around the house so I use whichever
is on the table and iphoto would not recognize the iphone but itunes would.
I used the cable from the original iphone and suddenly iphoto recognized my iphone.
insane but i don't know but why would cable matter? is there something inside the iphone cable?

Sep 3, 2007 9:51 AM in response to akaynyc

I just got back from vacation this morning and was having this identical problem trying to import 438 photos from my camera roll in iPhone into iPhoto. I went through a number of the suggestions here and nothing worked. I have both iPhone and iPhoto updated to most recent updates and am using OS X 10.4.10.

THEN ... with the image capture application open and not showing any devices available I unplugged and reconnected the iPhone and all of a sudden it was recognized! Since then if I connect the iPhone both iTunes and iPhoto get launched and I've easily been able to import my vacation photos. I chose to leave copies on the iPhone until I'm sure I know what's going on here. But I would concentrate on trying to get image capture to recognize the iPhone by connecting the iPhone while image application is running and see if this helps any of you as well.

Sep 4, 2007 10:49 AM in response to pimentel

THE ANSWER :: at least in some cases

if you are syncing more than one camera and the camera has photos with a later date than the iphone, the phone will not sync. TAKE ANOTHER PICTURE with the iPhone and the plugin the iPhone and it will sync right up.

Apple needs to add a device parameter to the date to distinguish between dif. devices so that the iPhone does not already think it is up to date if a file from another device with a later date is uploaded. hope this is the magic bullet you are all looking for!!!

Sep 6, 2007 5:49 PM in response to justo02

Same problem here, and as soon as I unplugged my cable from the dock and plugged it directly into the iPhone, iPhoto saw my iPhone again (as it had until a couple of weeks ago), and all was well.

Now I've re-seated my cable firmly in the dock, and when I unplug and plug back in my iPhone cable to the dock, it is recognized in iPhone. But just putting the iPhone in the dock the first time was not enough to "notify" iPhoto that the phone was there. But it's worked every time since!

I've always had the iPhone plugged into my monitor's USB port.

I can't say for sure what is going on, but anyone with this problem should be wiggling and reconnecting cables to get a solution. I don't think we're looking at a software issue.

Sep 6, 2007 8:42 PM in response to akaynyc

Having exactly the same problem as everyone else, but I've got 984 photos waiting to be synced to iPhoto. I had a bit less than 900 a couple of weeks ago after returning from a trip when the problem started. Coincidentally, I updated to 1.0.2 when I returned as well, though it sounds like this was a problem for some users under 1.0.1, though it hadn't been for me. I'm wondering if it actually is an issue with the number of photos waiting to by synced.

I tried every single one of the suggestions above, all to no avail. I've also taken it to the Apple Store Genius Bar where a genius was stumped, as was a mysterious tech person in the back room who never came out. They suggested I wait for the next iPhone software update, since resetting the iPhone had no effect, and restoring it will erase all my photos.

I have read about some people having better luck with Windows for some reason, so I tried that. Vista recognized my iPhone as a digital camera, and said it had installed the appropriate drivers, but I could not get Picasa, Snapfire, or any built-in Windows app to detect the iPhone in order to transfer the photos. I was able to see the iPhone and all the photos with Tansee iPhone Transfer Photo, but I was using the demo which only allowed the first six photos to be transferred. The registration key costs $20, and I didn't want to spend that, since it ought to work just fine for free with iPhoto on my Mac. I don't think Apple will be interested in paying for a copy of Tansee for me, so I hope they've got a bug fix planned for the next iPhone software update, and that it comes out soon!

If anyone has another suggestion that hasn't been offered above, I'd be interested to try it.

Sep 6, 2007 9:05 PM in response to akaynyc

I, too, am seeing EXACTLY the same problem with my iPhone (1.0.2) and the 330 photos on it.

Song-and-dance I had to go through to get it to import with iPhoto '08 (7.0.2) and the order in which I performed the dance steps:

1) Disable automatic sync in iTunes (7.3.2)

2) Orderly shut-down and power-on of my iPhone (no need to force-reboot)

3) Unplug and re-plug the USB cable from my PowerBook G4 12" (10.4.10)

iPhoto (and Image Capture) then saw my iPhone after just a few seconds and I am now importing photos...

iphoto not recognizing iphone?

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