Mail PDF / MIME: Can't read PDF on IPHONE but works in Mac Mail Client...

Question

Level 1

14 points

Mail PDF / MIME: Can't read PDF on IPHONE but works in Mac Mail Client...

OK. This is killing me. My office gets all of our inbound faxes through MYFAX.com as a PDF attachment to an e-mail.

They all arrive to my desktop mac mail with no problem. They have a regulat .pdf after the file name and I can view them with no problem. The same e-mail on my IPhone however shows the attachment as a MIME, so it can not be opened on the phone.

NO the e-mail is not password protected and NO it is not encrypted. The mac mail see's it just fine. The file name states .pdf and the icon shows a pdf.

In testing I dragged this attachment to my desktop and then back into a new email and sent it to myself. After doing that I can read it. Very weird. Any help would be great.

G4 MDD / G4 MDD / Macbook Black, Mac OS X (10.4.10), IPhone 8G

Posted on Aug 6, 2007 12:36 PM

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Answer 1

Sep 18, 2007 6:21 PM in response to Shurhold

I have the same problem-- I have been using MyFax for years on my iBook, in Mail. On my iPhone, the attachment does show up as a ".pdf", but when I click on it to open, it only shows the page # of ## in the corner, but the pages themselves are perfect blanks. This limits the usefulness of the iPhone for me quite a bit until a fix is found.

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Answer 2

Sep 18, 2007 7:09 PM in response to Shurhold

With one of these received messages open with the Mail.app on your Mac, at the menu bar go to View > Message and select Long Headers.

Copy and paste here what is available in the *Content Type* line for this message.

MIME is the industry standard used by email clients to encode/decode message attachments and when there is an attachment file type not recognized properly by the receiving email client for whatever reason, MIME attachment is shown instead. The Content Type included/provided with the long message headers for the received message with the Mail.app may provide a clue.

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