The mac guide doesn't help either.
http://docs.info.apple.com/article.html?artnum=60950 I think there's something in the code to force you to go to Tiger and/or upgrade your iPod. The iPod works on EVERY computer except the one running 10.3.9 and iTunes 7.4.2
I'm running a G5 desktop with 10.3.9 and all was fine with my 60GB iPod Photo until I upgraded iTunes to 7.4.2. It was connected and on my desktop. After I updated iTunes it was removed from my desktop and I could not connect the iPod via firewire anymore. I also cannot connect it via USB with a regular USB cable ONLY with my dock cable which is USB and powered from a wall outlet. I could NOT use my firewire to connect the iPod to the G5 anymore but it works on my Intel MacBook and my other G4 desktop both running 10.4.10 in addition to countless customer sites I visit. I know it has to be a problem with 10.3.9 and iTunes 7.4.2.
I know what your going to say, upgrade my G5 to 10.4.10, problem with that is another topic, but I cannot install Tiger on the drive without getting an error that cancels the install and I cannot get Tiger to boot off of my secondary internal HD where it is installed. I will post this as well in another area.
I think that the iTunes installer installed a new driver and/or firmware on my G5 that makes mounting my iPod not work. When I have the iPod connected via firewire, it does not mount on the desktop but in iTunes I get the following error: "An iPod has been detected, but it could not be identified properly. Please disconnect and reconnect the iPod, then try again."
Any ideas? Thanks!