Previous 1 2 3 4 5 6 Next 117 Replies Latest reply: Sep 11, 2007 11:31 PM by suhaim Go to original post
  • gianky73 Level 1 Level 1 (0 points)
    I have got same problem, i use an italian layout keyboard with an imac g5.
    How we can find a solution?
    Bye!
  • i Joel Level 1 Level 1 (145 points)
    Yes- I also have this problem. It makes no sense at all.

    Apple went to all the trouble to print nice clear icons on these function keys to indicate what they do, and all these keys work as indicated - except - F3 and F4. For those- for some reason- you have to hold down the "fn" key. Where you never did with the old keyboard.

    Pretty weak user interface. Definitely a mistake. Must be a fix out there.

    Please let us know.
  • iSmile Level 4 Level 4 (1,115 points)
    BrianH wrote:
    The dimmer/brightness buttons along with the back/play-pause/forward and volume up/down/mute keys don't work on my new keyboard

    i've tried them with both the fn key presses and not, and changed it in the keyboard prefs and no go...

    how do you remap a function like those?

    When I went to try out the new iMac at the Apple Store 3 days after the iMac's release, I was surprised these buttons weren't operational either.
  • ikir Level 1 Level 1 (0 points)
    HAve you tried deleting preferences? I don't know where exposè/dashboard setting are stored... but you can try to delete (or copy to another locatio nfor backup) your finder prefs (com.apple.finder.plst). have you tried creating a new user? If you get the same problem with the new user probably it is a software issue... otherwise is a your setting. try, from account panel to create a new user.

    PS: here it is working perfeclty.
  • iGreg Level 2 Level 2 (380 points)
    Yes, this worked for me Andy: Basically this is disabling the keys in the preferences, letting the new software working behind the scenes to set the new keys. Then if you want,go back to preference window and give other keys some functions.

    It is also worth noting that the keyboard needs OS 10.4.10.

    Andy Blackburn wrote:
    try this worked for me, one you have installed the Keyboard Software Update 1.1)

    1. go to your system preferences
    2. select Dashboard & Expose
    3. change the keyboard shortcuts for Expose & Dashboard to - (ie empty)
    4. try your new keys
    5. now you should be able to put back the keys in system preferences (i have mine set to F16, F17 F18 & F19)

    i think the problem is that they had 2 keyboard maps for same acction (one F key & the new key map)

    anyway this worked for me
  • iGreg Level 2 Level 2 (380 points)
    BTW, I see no way to uninstall this keyboard software. If one switched to another keyboard, one might have a conflict between this keyboard software and any other keyboard software/hardware you install.
  • TNCLR Level 1 Level 1 (0 points)
    I'm in the same boat. Switched from the previous generation wireless keyboard to the new aluminum wired model. F3/F4 keys non-operational. This *****. Where's that 1.2 keyboard update?
  • joemullins Level 1 Level 1 (0 points)
    I was having the dashboard/expose problem as well, and thought I'd hack around a little bit. I ended up fixing it.

    I opened up the keyboard update package in Pacifist, and force re-installed everything, doing a replace on every item. This ended up actually deleting my Dashboard App, which you don't want. So I grabbed the dock.app from the 10.4.10 combo update, re-installed that, then updated it again from the keyboard updater and everything is working!

    So I think what's going on here is that the keyboard driver is sending the command, and the dock.app is for some reason not getting or not responding to the command.

    I believe that if you use the "update" option in pacifist for the Dock.app in the keyboard update it will fix the problem. But at the very least, replacing your dock app with the one in the 10.4.10 combo update, and then updating that with the one from the keyboard installer will fix the issue.
  • gildedsplinters Level 1 Level 1 (0 points)
    Any MacPro users in US having this issue? Have done the software update, didn't work, downloaded the DMG, still didn't work. Tried cutting off in expose and dashboard, still no luck.??
  • resourcesforlife.com Level 1 Level 1 (45 points)
    I'm having the same problem. It's as if the keys are broken. When you try to assign them using System Preferences > Keyboard Shortcuts, they don't respond. Other F keys will work.

    I tried pressing "Restore Defaults" to reset these assignments and got a message, "The application System Preferences quit unexpectedly."
  • Chip Hunnicutt Level 1 Level 1 (15 points)
    Trying to assign Dashboard or Expose to F4/F3 still requires using the fn key. ***. Also curious what their plan was for the other 2 Expose moves since they only printed up one key, ie. is that key for All Windows, Application or Desktop. No matter the answer, what about the two remaining?
  • RVP11 Level 1 Level 1 (0 points)
    Got the same problem. The expose and dashboard (F3 and F4) don't work. I'm using the mouse for it at the moment but I prefer the keys.

    It's a 24" iMac (white) and I've installed the keyboard software update.
  • bitboy Level 1 Level 1 (0 points)
    Yes, in my household we have two Intel macs (a Mini and a Mac Pro). Both have new keyboards. The mini works great and all new function keys work properly. The Mac Pro gives no love. Both have the software update.

    Meh!
  • TNCLR Level 1 Level 1 (0 points)
    This tip from Macfixit.com has solved my issues with the F3/F4 keys:

    MacFixIt reader Joe Mullins writes: "I fixed the dashboard and expose keys on my keyboard. The problem is apparently that Dock.app isn't getting updated properly. I fixed it using my original install disks, 10.4.10 combo updater, keyboard update and Pacifist."

    Joe's process is as follows:

    Insert Install disk for 10.4.x and open /System/Installation/Packages/Essentials.pkg/ with pacifist.
    Within Pacifist, navigate to /System/Library/Core Services. Click on Dock.app and click install. When it's uncompressed, it will ask if you would like to update or replace. Click replace.

    When that's finished, open the 10.4.10 combo update package with pacifist and navigate to the dock.app again. Click install, and this time when it asks, make sure to click update.. not replace.

    When that's finished, open the keyboard software 1.1 mpackage, click the arrow to reveal the contents of AppleKeyboardSoftware_Cmn.pkg, navigate to dock.app one more time, click install and then update once again. Not replace.

    Once this procedure is finished, you can force quit dock.app and the keys should work.
  • joemullins Level 1 Level 1 (0 points)
    Hey everyone.

    Just a quick update to this procedure.

    Most people will only need to update the Dock.app from the 10.4.10 updater, and then from the keyboard software.

    So feel free to only do the following:

    Open the 10.4.10 combo update package with pacifist and navigate to the /System/Library/CoreServices/dock.app. Select it and click install, when asked, click update.. not replace.

    When that's finished, open the keyboard software 1.1 mpackage, click the arrow to reveal the contents of AppleKeyboardSoftware_Cmn.pkg, navigate to dock.app one more time, click install and then update once again. Not replace.

    Once this procedure is finished, you can force quit dock.app and the keys should work.
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