Unable to connect Ipod with computer!!!

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Level 1

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Unable to connect Ipod with computer!!!

I have never managed to connect the ipod video 30gb properly to the computer and iTunes. My ipod is empty because i cant transfer any data. It tells me that the ipod is corrupt and it tells me to restart the ipod. I did that but it still didnt work. My ipod isnt even recognised in My Computer, and the rare occasions that it gets recognised I cannot open it because it says that a program is trying to access it. I tried on different computers and laptops but it was for nothing. Sometimes Itunes and the PC crashes trying to connect automatically with the ipod and when i disconnect the ipod from the pc everything works as be4 but I still cant manage to connect the ipod, What are the possible solutions to this problem??
thanks

Ipod video black 30gb, Windows XP

Posted on Aug 14, 2007 3:32 AM

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Answer 1

deggie

Level 10

167,177 points

Aug 14, 2007 1:31 PM in response to jos_butt

1. Make sure you are using a rear port on your computer
2. Set the preferences on ALL your antivirus/antispyware software to not scan iPods.
3. Make sure you don't have a drive collision. With the exception of your iPod (connected to a rear port of your computer), keyboard and mouse disconnect all other USB devices including modems, printers, external hard drivers, thumb drives, flash drives, scanners, etc. Use a much higher drive letter, such as M or P or Z: http://docs.info.apple.com/article.html?artnum=93651

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