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iTunes and Finder crash

Lately, if I drag a song out of iTunes to copy it to another folder, it will cause my Finder to crash when it finishes copying the song. If I drag multiple songs, the Finder crashes after copying the first song and the rest are empty ghost files. I have trashes the Finder and iTunes pref files, scanned for viruses, reset my PRAM and nothing helps. My computer behaves perfectly otherwise. Any suggestions?

MacMini Intel Duo, Mac OS X (10.4.10)

Posted on Aug 16, 2007 7:03 PM

Reply
8 replies

Aug 16, 2007 10:54 PM in response to Peter Deep1

What an odd issue!
I have done the same on my PB 1ghz with 512 of Ram or in a G5 DUal processor and never happened this to me. Can't tell really what causes this problem

You better copy the audio files only from the Finder. Open, for example, a Finder window to explore the contents of your iTunes folder, usually from "Music" icon in the Finder window (Music/iTunes/iTunes Music). There you can see all the folders organized by Artist and Album. You search for the specific file(s) and copy to your desktop or other folder you want to copy them. But, when you drag the file, click and press "alt-option" to create a duplicate of the file when you drag it, if you just drag it, you only change the location of the file and iTunes will "miss" where the file is located. So, always apply this shortcut.

To know where you file is located, in iTunes select the song or movie and press "command-i", that is "Get info", and the main tab of that window presents you where the file is located. Then you go to your Finder on the "Music" folder, click iTunes and iTunes Music, and search the specific file.
That will do the trick, and does not have to crash neither your Finder, iTunes or even your computer.

Best Regards!

Aug 19, 2007 10:31 PM in response to Julian Pensamiento

Thank you for your answer. Sadly it doesn't fix my problem. Yes, I know how to do all that but it's a lot of steps to do a simple thing. I have my music at home and often want to transfer it to my Mac at work, so I used to be able to drag all the new songs in iTunes and put them on a thumb drive or a pocket disk or something but can no longer do that (doesn't matter what device I'm copying to, the finder will crash when I copy from iTunes). Having to locate each song in the finder is a really tiresome and takes forever (mind you I have over 35,000 songs on my computer). If there's something wrong with my computer I'd like to know - why does the finder crash when I do this?

Sep 5, 2007 2:09 PM in response to Peter Deep1

I'm getting this too. (Or something very similar). What do you mean by "crash"? For me the copy starts then just fails with no error message leaving the folder i was trying to copy to blank. I have a 4 and 5 star smartplaylist which i just want to copy elsewhere. It will let me copy say 3 or 4 files but anymore than that and it behaves as above???

Message was edited by: simonchase

Sep 11, 2007 8:05 AM in response to Peter Deep1

I have this problem, and I can replicate it on other Macs.

iTunes (just downloaded today) version 7.4.1 (2).
MacBook Pro, Mac OS X 10.4.10

Instructions
----------------------------
- Plug in a thumb drive (flash drive)
- Open it in the Finder
- Drag a file from iTunes to the Finder (thumb drive)

After it copies the song, it'll close all Finder windows and refresh the desktop and make the topmost navigation bar flicker.

Any help would be great.

iTunes and Finder crash

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