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Mighty Mouse will not scroll

I've had this wireless Mighty Mouse for almost a year now and it won't scroll down. I've read how to clean it but it still won't work. Does anyone know how to take it apart so I can get at the scroll wheels. On other mouse's I've had this is what I needed to do to clean the wheels so it would scroll again. But with this MM I can't see anyway to take it apart.
I love the mouse, but can't see spending 75 bucks a year to replace it.

Mac OS X (10.4.7), MacBook

Posted on Aug 17, 2007 4:31 AM

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21 replies

Sep 10, 2007 8:09 AM in response to wingdriver

Just experienced a similar problem: wireless mighty mouse not scrolling downwards. Took a look at the web link (thank you) and decided to try mouth-to-mouse resuscitation instead: blowing into the roller-ball, combined with a couple light taps on my table to dislodge some of that gunk shown on the how-to site. It is now working! No scary exacto blades required.

Sep 23, 2007 2:26 PM in response to wingdriver

I had the same issue - a wireless mighty mouse that wouldn't scroll down, although it would do everything else.

I cleaned the scroll ball with a damp q-tip, dried it with a soft cloth and then turned off the mouse. Finally I gently tapped the mouse against my table top to loosen the gunk and voila! It scrolls down again - and I am happy!

It seems as if dead skin, food and whatever else enters the mouse and covers the sensors.

Sep 29, 2007 11:49 AM in response to wingdriver

Had the same "won't scroll down" problem. Cleaned the little ball and all is well. Just for good measure, blew a bit of canned air inside the ball orifice.

I've been using mine successfully for several years and only experienced problems in the last few days. Guess I keep my hands clean or I'm very lucky.

Remember the days of non-optical mice and having to weekly drop the ball out and go lint-hunting? MM seems to be the same thing except in miniature.

Oct 9, 2007 7:27 PM in response to jperron

If you dont want to open your mouse, get a small can of contact cleaner from Radio Shack or similar. While holding down the ball with a finger nail spray switch cleaner into the gap created by depressing the ball. Immediately roll the ball in all directions to clean the contacts within. Repeat two or three times and you should be back in business for a couple of months. Contact cleaner is expensive so get a small can, it will last you a long time. It the can comes with a small spray tube (usually attached to the side of the can) use it as it will help to get the cleaner to where it is needed most.

Oct 28, 2007 7:34 AM in response to Ron Tucker1

Thanks! When I had this problem before, I just vigorously pushed the mouse ball down and quickly spun the ball around and it worked. However, this time I really thought it was busted. Looked up this discussion and tried the Q-tip trick. On close inspection, I saw numerous tiny blue threads/dust particles on the mouse. Q-tipped them off, blew a few times while depressing the scroll button, and it's back !

Thanks - I sure didn't want to take it apart, and I sure didn't want to spend another $80 for another one!

Mighty Mouse will not scroll

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