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QuickTime Software Out of Date

Message Text:
Some of your QuickTime software is out of date. You can fix this problem by updating to the latest version. CANCEL or DO IT NOW.

I've tried all the suggested fixes on this forum and still get the same error! What gives!!??

Same message appears when launching iTunes, IE, or QT. Very frustrating.

I've uninstalled, reinstalled, ran Windows Install Cleanup, removed old files/folders, checked the QT MIME settings, etc.

This problem is absolutely ridiculous. I’ve wasted countless hours trying to resolve this stupid problem. Why can't I and so many other users who are having this problem, get a straight answer on how to resolve this problem??

Windows XP Pro

Posted on Aug 17, 2007 5:44 PM

Reply
15 replies

Aug 20, 2007 7:43 AM in response to RSAL

I am sooo sick of this alert. I forget how long it's been plaguing my win boxes, but it seems like a year. My whole family is trained to hit Cancel since 'Do it now" either does nothing or screws up related installer flows if you happen to hit it when Qt is being installed.

Multiple Qt/iTunes updates have come and gone and this pest remains. What do I have to do to make it go away?

Message was edited by: BernalKC

Aug 21, 2007 4:15 PM in response to RedSoxRock

One of the things I would try is opening QT settings click on the Update tab and uncheck the box for, Check for updates automatically, to see if that get's rid of the problem.
If it does you can go to C:\Program Files\Apple Software Update and double click on SoftwareUpdate exe. To update QT or check for recent updates when you want to, rather then getting alerts.
If you were to go to SoftwareUpdate exe now and all that showed up is iTunes+QuickTime 7.3.2 56.9 MB. That would indicate that QuickTime itself is fully updated to version 7.2. If you choosed to install, you'd be just getting iTunes. Which you may or may not want.
Another thing that may possibly be causing the update alert could be the QT Flash preference in, QT settings>Browser>Mime settings>Misc.-Misc. file formats, and needing to uncheck Flash media, click OK Apply OK, and doing so without a browser running.
The reason being is that some computers are showing a QT icon with a ? mark, and others are showing a alert that QT needs to be updated. Basically because the newer versions QT are not able to handle the latest Flash files.
Another possible reason is that there is a update to QT but the other user's of the computer do not have administrative permissions to actually alow the update, so it keeps appearing.

Aug 21, 2007 6:53 PM in response to RSAL

I have posted this question 4 times in the last 3 months and never got a single reply. The last time I asked was 7/16/07 and on 8/17/07 I got a reply from Dave Sawyer. He had some suggestions that I tried but they did not work for me. But someone else that read his responce said it worked for them. I am not sure how to point you to his idea. Maybe a serch of my name or his will work.

Try this my post is titled "Quicktime out of date and can't update." Last updated today 8/21/07.

Thanks,
Robert

Message was edited by: RCHIPKE

Aug 23, 2007 2:19 PM in response to RCHIPKE

Thanks.

This is what I did to resolve the issue:

1. I uninstalled QuickTime from Add/Remove Programs.
2. Did a search for all files and folders for QuickTime and deleted whatever was left hanging around.
3. Went to www.apple.com and downloaded the latest ITunes + QuickTime and installed.

Problem seems to have gone away.

Oct 28, 2007 12:22 PM in response to RSAL

I also am plagued with this problem. It showed up immediately after installing Kid Pix Deluxe 3. During the install, the Kid Pix software said that I needed to install Quicktime to run the program. Since I already had the latest iTunes/Quicktime softare (v7.4), I chose not to install it (the Kid Pix CD had Quicktime 5). When I restarted my computer, it immediately brought up the "Some of your Quicktime software is out of date..." dialog box. Ever since, programs that access Quicktime in some way cause the "...out of date..." dialog to appear. As of yet I have not seen any solution that works; the recommendations to uncheck Flash files in the MIME settings and to uncheck automatic updates did not work for me.

Nov 24, 2007 10:57 AM in response to plschultz

Some of your QuickTime software is out of date. You can fix this problem by updating to the latest version.

I've been having this issue to when I installed an old game that used quicktime5. I fix this issue by doing the following.

1. Uninstall Quicktime from add/remove programs.

Older versions of QuickTime lurks about in your C:\Windows\System32\ folder.

2. first go into "My Computer", go "Tools > Folder Options", and click on the "View" tab.

select "Show hidden files and folders".
deselect "Hide extensions for known filetypes".

3. now do an "All files and folders" search for "QuickTime".
Blow away every QuickTime-related file and folder that shows up in your \Windows\System32\

4. Reinstall latest quicktime

Should be all good. hope this works for you.

Dec 3, 2007 5:13 PM in response to Buttercup39

This worked for me on both my home computer and my IBM Thinkpad. Both were experiencing the same "Update" issue after installing Kid Pix 3.
1. Unistall itunes and Quicktime using the standard Windows uninstall utilities.
2. Reboot
3. Re-install Kid Pix 3, when it ask to install Quicktime 5, do it. It's out of date but we'll take care of that later. It may not even run, but don't worry about that. (Alternately you can explore the Kid Pix CD-Rom and just install Quicktime 5. The important part is not to NOT install QT5. That is what is causing the problem.)
4. Reboot
5. Try and run QT5. If it runs it should tell you it's out of date, update it with the new quicktime and itunes. You may need to install the new quicktime as a separate install (not packaged with itunes.) I had to do this for one machine, but not the other. If QT5 does not run, just download the latest Quicktime and install it. Do not try and uninstall QT5 first.
6. Reboot.
Everything should work, including KId Pix without the annoying message.

Good luck.

QuickTime Software Out of Date

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