Previous 1 2 Next 15 Replies Latest reply: Dec 3, 2007 5:13 PM by Buckyg66
RSAL Level 1 Level 1
Message Text:
Some of your QuickTime software is out of date. You can fix this problem by updating to the latest version. CANCEL or DO IT NOW.

I've tried all the suggested fixes on this forum and still get the same error! What gives!!??

Same message appears when launching iTunes, IE, or QT. Very frustrating.

I've uninstalled, reinstalled, ran Windows Install Cleanup, removed old files/folders, checked the QT MIME settings, etc.

This problem is absolutely ridiculous. I’ve wasted countless hours trying to resolve this stupid problem. Why can't I and so many other users who are having this problem, get a straight answer on how to resolve this problem??

Windows XP Pro
  • BernalKC Level 1 Level 1
    I am sooo sick of this alert. I forget how long it's been plaguing my win boxes, but it seems like a year. My whole family is trained to hit Cancel since 'Do it now" either does nothing or screws up related installer flows if you happen to hit it when Qt is being installed.

    Multiple Qt/iTunes updates have come and gone and this pest remains. What do I have to do to make it go away?

    Message was edited by: BernalKC
  • RedSoxRock Level 1 Level 1
    I've been plagued with the same issue as well.

    It would be so nice to get this resolved.
  • Jacumba Level 4 Level 4
    One of the things I would try is opening QT settings click on the Update tab and uncheck the box for, Check for updates automatically, to see if that get's rid of the problem.
    If it does you can go to C:\Program Files\Apple Software Update and double click on SoftwareUpdate exe. To update QT or check for recent updates when you want to, rather then getting alerts.
    If you were to go to SoftwareUpdate exe now and all that showed up is iTunes+QuickTime 7.3.2 56.9 MB. That would indicate that QuickTime itself is fully updated to version 7.2. If you choosed to install, you'd be just getting iTunes. Which you may or may not want.
    Another thing that may possibly be causing the update alert could be the QT Flash preference in, QT settings>Browser>Mime settings>Misc.-Misc. file formats, and needing to uncheck Flash media, click OK Apply OK, and doing so without a browser running.
    The reason being is that some computers are showing a QT icon with a ? mark, and others are showing a alert that QT needs to be updated. Basically because the newer versions QT are not able to handle the latest Flash files.
    Another possible reason is that there is a update to QT but the other user's of the computer do not have administrative permissions to actually alow the update, so it keeps appearing.
  • Jacumba Level 4 Level 4
    I cannot believe that I wasted my time writing a whole list of reason's for this problem and just two sentences showed up, you guy's are not going to get much help at this support forum. And I am certainly not writing the entire thing again.
  • RCHIPKE Level 1 Level 1
    I have posted this question 4 times in the last 3 months and never got a single reply. The last time I asked was 7/16/07 and on 8/17/07 I got a reply from Dave Sawyer. He had some suggestions that I tried but they did not work for me. But someone else that read his responce said it worked for them. I am not sure how to point you to his idea. Maybe a serch of my name or his will work.

    Try this my post is titled "Quicktime out of date and can't update." Last updated today 8/21/07.


    Message was edited by: RCHIPKE
  • RSAL Level 1 Level 1

    This is what I did to resolve the issue:

    1. I uninstalled QuickTime from Add/Remove Programs.
    2. Did a search for all files and folders for QuickTime and deleted whatever was left hanging around.
    3. Went to and downloaded the latest ITunes + QuickTime and installed.

    Problem seems to have gone away.
  • RCHIPKE Level 1 Level 1
    Thanks for this idea. This worked great for me and the message is now gone. My computer knowledge is average at best. So I was suprised to see how many QuickTime files still remained on my PC even after I did the remove programs on QuickTime. Thanks, again for your help.

  • plschultz Level 1 Level 1
    I also am plagued with this problem. It showed up immediately after installing Kid Pix Deluxe 3. During the install, the Kid Pix software said that I needed to install Quicktime to run the program. Since I already had the latest iTunes/Quicktime softare (v7.4), I chose not to install it (the Kid Pix CD had Quicktime 5). When I restarted my computer, it immediately brought up the "Some of your Quicktime software is out of date..." dialog box. Ever since, programs that access Quicktime in some way cause the "...out of date..." dialog to appear. As of yet I have not seen any solution that works; the recommendations to uncheck Flash files in the MIME settings and to uncheck automatic updates did not work for me.
  • plschultz Level 1 Level 1
    I also forgot to mention that uninstalling Kid Pix and repairing my Quicktime and iTunes installation do not fix the problem either. I have not tried completely uninstalling and then reinstalling Quicktime and iTunes.
  • Lyndeezee Level 1 Level 1
    I have the same problem as a result of installing Kidpix/Quicktime 5. I tried to un-install Quicktime and reinstall iTunes. It didn't work. As soon as iTunes was almost completed re-installing... up popped that annoying Quicktime warning window again. Isn't there a way to uninstall that old version? Argh.
  • Buckyg66 Level 1 Level 1
    Ok it is definately Kids Pix 3. I installed it on two computers with the same results. Still can't get rid of the message.
  • Papabash Level 1 Level 1
    Some of your QuickTime software is out of date. You can fix this problem by updating to the latest version.

    I've been having this issue to when I installed an old game that used quicktime5. I fix this issue by doing the following.

    1. Uninstall Quicktime from add/remove programs.

    Older versions of QuickTime lurks about in your C:\Windows\System32\ folder.

    2. first go into "My Computer", go "Tools > Folder Options", and click on the "View" tab.

    select "Show hidden files and folders".
    deselect "Hide extensions for known filetypes".

    3. now do an "All files and folders" search for "QuickTime".
    Blow away every QuickTime-related file and folder that shows up in your \Windows\System32\

    4. Reinstall latest quicktime

    Should be all good. hope this works for you.
  • Buttercup39 Level 1 Level 1
    This is DRIVING me nuts with the update pop-up box! SOMEONE please help!!!
  • liberated from the error Level 1 Level 1
    This absolutely helped. Not only is the update message gone, but I-Tunes works every time without interruption as well.
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