Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Mail won't open links

All of a sudden, Mail won't open a link when I click on it. No other apps are affected, and I can copy a link from Mail and open it in a browser with no problem. This seemed to coincide with installing the new iLife, but i'm not sure. Has anyone else had this problem; can anyone offer a suggestion?

MacBook Pro, Mac OS X (10.4.10)

Posted on Aug 18, 2007 8:43 PM

Reply
5 replies

Jan 15, 2008 10:24 PM in response to Robert Campbell9

I have the same problem.When I click on a link in Mail, it says

"Mail was unable to open the URL “ http://anylink”. No associated application could be found."

The link can be copied and pasted into any browser, and it works then.

I did delete Safari some months ago, because it was having problems (could not open pdf files). But Mail was using Firefox quite successfully as its default browser to open links. Now it will not do that.

Apr 6, 2008 4:06 AM in response to Frederick Avolio

had the same problem and solved it thanx to the apple hotline!

I have: iMac, OS X 10.4.11.

Observation: the problem appeared only for one user. The other users on the computer did not have the problem.

Solution:
1. in homefolder/library/ there is a folder "Mail": I did rename it to "Mail1". You can also archive it and place the archived file on an external HD. (safe way to proceed)
2. in homefolder/library/preferences I dragged the file "com.apple.mail.plist" to the desktop.
3. launch Mail: it will ask you to re-install your mail account. Do it. Make sure that you don't accidentally delete all your mails on the server if you wanted to keep a copy on the server!
4. Now the links to safari should work.
5. then I replaced the content of the old Mail folder (content of "Mail1") into the new mail folder. It still worked!

hope that helps!

Message was edited by: Yann Roth

Mail won't open links

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.