Connecting to Network Printers

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Level 2

360 points

Connecting to Network Printers

I am trying to map two dell network printers at school. On the windows machines I just need to go to run and type \\ls2-mach\ and the printers all appear in a window and I can pick the appropriate ones.

When I go to get the printers to wok on the mac I enter print add a printer, under IPP I enter the IP Address of the machine and I have the appropriate drivers for each dell pos.I leave the queue blank nd just enter the printer names in the name spot

Unfortunately this doesn't seem to be working, I try to print and am told that the printer is busy and times out. But my comp is the only one trying to print.

Any help would be greatly appreciated so I can show my boss Macs are the best.

15 inch G4 Powerbook, Mac OS X (10.4.10), RAM 768 Mb

Posted on Aug 22, 2007 5:29 PM

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Answer 1

greg sahli

Level 7

25,508 points

Aug 22, 2007 7:02 PM in response to Jonthan Forde

If you can see the printers that way on Windows, they are available via Windows Printing (Samba). Try that.

I hope the printers are postscript printers, or that you have CUPS drivers (network capable) available.

The IPP and LPD protocols both require a queue name - it is a part of the address to the printer. (the error message "busy" is related to not fully specifying the address.) The IPP protocol is the newest and became available around 2000 - are you sure it is supported by the printer/network card?

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Answer 2

Jonthan Forde Author

Level 2

360 points

Aug 22, 2007 7:53 PM in response to greg sahli

thank you for the reply. Can OS X do Samba?

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Answer 3

greg sahli

Level 7

25,508 points

Aug 23, 2007 4:51 AM in response to Jonthan Forde

Yes, of course. In the Sharing Pref pane, turn on Windows Sharing. In Printer Setup, click Add, then click More Printers and select Windows Printing.

for more help, on the Mac go to Help > Mac Help and enter "Windows printer."

http://docs.info.apple.com/article.html?artnum=301397
http://docs.info.apple.com/article.html?artnum=19652

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Answer 4

Jonthan Forde Author

Level 2

360 points

Aug 23, 2007 11:46 AM in response to greg sahli

I tried these techniques and am not having any luck. I get NT STATUS_ACCESSDENIED
or saying it cannot communicate as the error message. Any ideas

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Answer 5

greg sahli

Level 7

25,508 points

Aug 23, 2007 2:40 PM in response to Jonthan Forde

You haven't commented on your driver or if the printer is postscript...
Are the printers connected directly by ethernet?
What model printers?
Want to help, but I need complete info.

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Answer 6

Jonthan Forde Author

Level 2

360 points

Aug 23, 2007 3:23 PM in response to greg sahli

Thank you for all your help, there are three different machines all connected by ethernet to the campus network. From the windows machines you can print from any network port on campus. I was just able to get the 2 dell's to sorta work (One is a Laser 5310n and a Color Laser 5110cn) by using a Line Printer Daemon and finding the drivers online. I am able to map them to the ip of the server (ls2-mach) and then title the different queues to route it all to the correct printer. The 5310 is still acting a bit shaky, the banner page comes out displaying the ip address and account (normally its just account)but more frustrating is that it gets a postscript error that causes a buffer problem. I need to figure that out still, but at least they communicate and can print) If there is a better way to do it I am all for it.

The final printer is an older Canon imagerunner 7200 and is behind a fiery rip server. The method for the Dell's isn't working (I assume because of the friery server). The computer and printer don't seem to communicate (at least thats what OS X is saying).

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Answer 7

greg sahli

Level 7

25,508 points

Aug 23, 2007 4:23 PM in response to Jonthan Forde

I guess the 5110 and 5310 are postscript printers, so they can use all the OS X built-in comm protocols, like LPD or IPP, etc. I don't have the User manual, so can you please check if the printers support TCP/IP raw or socket printing or port 9100 printing? If so that equals HP Jetdirect protocol (any of the 3 terms) on OS X and is easier to setup because it doesn't require queue name.

For the imagerunner, same info applies - the queue name is the queue name of the RIP.

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Answer 8

PAHU

Level 6

16,723 points

Aug 23, 2007 9:04 PM in response to greg sahli

For the imageRUNNER 7200 with the Fiery controller, if you use LPD you must enter a queue name of print and it must be lower-case.

If you want to use RAW Port 9100, you will have to ensure it is enabled and that the print queue is bound to this port. You can check this by printing the config page from the RIP. If it is an imagePASS M1/M2, press the middle button (of the three buttons under the display) and browse to 'Print Pages' on the screen. Press the middle button to select and then press one of the four buttons next to the display for Configuration page.

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Answer 9

Jonthan Forde Author

Level 2

360 points

Aug 24, 2007 10:38 AM in response to PAHU

Thanks a bunch guys. I found the driver for the canon and fiery server and it works perfectly though LPD. The only problem now is that postscript error which is pretty minor since the main printer is now working. I really appreciate all the help.

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