Trouble hooking my Mac up to my Kodak printer dock... help!!!

Oh boy, do I ever need help! I'm not even sure where else to turn or what to do next, so any and all suggestions are MORE than welcome!!!!!

I guess the best way to do this would be to copy and paste the email I sent to both Kodak and Apple. Then you can see what it is exactly that's going on.

"I have the Kodak Easyshare printer dock that I got as a gift in June of 2005. It worked printing pictures off of my old computer (a 2002 Gateway desktop) but that computer crashed and now I have a new Macbook OS X Version 10.4.10. The new computer is not recognizing the printer dock, although I downloaded all of the new software and drivers. My camera is recognized fine, but I can't print from home.

When I spoke with customer support yesterday, we both uninstalled and installed software and drivers, did a test print from the printer itself (which worked fine) and plugged and unplugged the USB cord multiple times. None of these things worked and the representative suggested I talk to the computer company to see if the problem was there.

I went into the Apple store today and had a Mac specialist take a look at the computer and programs. He also uninstalled and installed software and checked to see if the printer was being recognized under the system profiler. The specialist could find nothing wrong with the computer, which is brand-new (only about two weeks old) and suggested I call Kodak back and ask that they email me a driver, tell me where to put it in my computer, and hook up the printer that way.

I called Kodak again today after visiting the Apple store, and spent about an hour on the phone with another representitive, who informed me that the drivers were all located on the website and could not be emailed. We went through a lot of the same procedures that I did with the representitive yesterday and that the specialist did at the Apple store, and the Kodak representitive ended up speaking with her supervisor and telling me that the problem might be with my USB cord. She said to plug my printer into another computer and see if it was recognized under the system profilier printer section. I tested that, and the printer dock was not recognized under the printer section, but was recognized under the USB section.

If I have used the same USB cord to transfer pictures from my camera to my computer, and if the USB section of the system profiler recognizes that the printer is hooked up, then wouldn't that mean the USB cord is working? Should I buy a new USB cord anyways? If the USB cord is in fact not the problem, and both the printer dock itself and the computer itself are working fine, what are the next steps I should take? I do not want to have to get a new camera and, as the printer dock is working, I don't think it would make sense to get rid of that one.

I suppose the big question I am asking is where should I turn now to get this problem fixed? I feel as though I've done everything I can, but I still can't print pictures and I would like to be able to. Your support would be appreciated."

Help me help me help me!!!! THANKS!!!!!