Help - Macbook Pro won't start after running update

I just checked the FAQs here and ran several searches and have not found an answer to my problem. I sure hope someone here can help.

Today I installed the big batch of updates Apple released recently (I think it was on July 31) on my 2.4 GHz Macbook Pro. When I turned it on, I was told there was one last update that required me to turn off the machine and then hold down the power button.

I did, and the machine started to come on, but I guess I held the button down a little too long. Now the machine won't turn on. Everytime I press the button, I hear the same sound I always get when I turn on my machine, except that now the sound just goes on and on and on, and the MBP never actually boots up.

I wish I could remember the exact name of the update. I think it might be the EFI Firmware Update 1.2 that's described at http://www.apple.com/support/downloads/macbookproefifirmwareupdate12.html. That scares me because the words "Important: Do not interrupt the update" suggest things can go badly if the update doesn't go right the first time.

Any advice as to what I should do?

Macbook Pro 15/2.4/2GB/160GB, Mac OS X (10.3.8)

Posted on Aug 23, 2007 10:40 PM

Reply
3 replies

Aug 24, 2007 5:32 AM in response to D G5

That sounds like an interrupted firmware update. And Macs with interrupted firmware updates are very unhappy Macs!

You will need to restore your firmware to it's original state, then reapply the update. For this, you'll need to create a Firmware Restoration CD.

See this page:

http://docs.info.apple.com/article.html?artnum=303469

Here's one of the more important sections of the page: +"If your computer is already in this state, you'll need to download the software and create the CD on another Macintosh computer, or you can take your computer to an Apple Store or Apple Authorized Service Provider to restore your firmware. This CD can be created on both PowerPC- and Intel-based Macintosh computers."+

You might be better off just taking it in to an Apple Store.

Ps. When you get a chance, you might want to update OS information in your forum settings - I'm pretty sure you're not running 10.3.8 Panther on your MBP!

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Help - Macbook Pro won't start after running update

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