installed tiger and monitor frozen with apple symbol in a circular slash

Question

Level 1

9 points

installed tiger and monitor frozen with apple symbol in a circular slash

i upgraded from 10.3.9 to tiger 10.4. when the computer went through the restart, the apple logo came up and then a "circcle with a slash" weent around the logo (like a non-smoking symbol).

i have no idea what happened. any thoughts?

powermac g4, Mac OS X (10.3.9)

Posted on Aug 24, 2007 3:26 PM

Reply

Answer 1

baltwo

Level 9

62,362 points

Aug 24, 2007 5:36 PM in response to feinepotte

More than likely Tiger doesn't like the hardware, usually bad or nonstandard RAM. Boot the machine with the Apple Hardware Test disk and run the extended tests. If it passes everything, then run it again. Finally, download (if you an get the machine working) Rember and run its extensive tests. I take it you don't have a bootable backup of your previous Panther installation. That's bad juju.

After you sort out the problems, get a bootable, external FireWire HD, and make a bootable backup/clone before updating. That allows you to revert to the previous good state without having to reinstall everything. Then, peruse these
http://docs.info.apple.com/article.html?artnum=106941
http://www.macmaps.com/upgradefaq.html
http://www.macmaps.com/backup.html
http://www.thexlab.com/faqs/installswupdates.html
http://www.thexlab.com/faqs/backuprecovery.html
and adopt the necessary habits to mitigate what happened to you.

Reply