6 Replies Latest reply: Sep 14, 2007 9:51 AM by mccoyboy2006
mccoyboy2006 Level 1 Level 1 (0 points)
I'm having problems syncing my ipod with a new computer. I originally was trying to move my music from a computer in Florida to a computer in Maryland. Somewhere, I went wrong and lost all the music on my ipod. That is not what I am worried about however. Now whenever i plug my ipod into my computer it says, "iTunes has detected an iPod that appears to be corrupted. You may need to restore this iPod before it can be used with iTunes. You may also try disconnecting and reconnecting the iPod." I have restored the iPod and it continues to appear with the same message whenever I plug the iPod into the computer. I have gone through the restoration process several times, always getting the same error message. The iPod will turn on and shows all the usual screens. Any suggestions out there?

Windows XP
  • iPod_nano_1_GB Level 5 Level 5 (6,810 points)
    Hi mccoyboy2006,

    Have you tried running a chkdsk scan over your iPod? For details, see this document:

    How to perform disk error checking in Windows XP



    After doing that, restore your iPod again in iTunes. Any success after attempting that?


    -Kylene
  • mccoyboy2006 Level 1 Level 1 (0 points)
    I ran the scan and it seemed to run successfully, with no problems. However, the iPod still does not work and has the same problems. Any other advice? Thank you for your help.
  • iPod_nano_1_GB Level 5 Level 5 (6,810 points)
    Let's see. Try reformatting your iPod to FAT32 in Windows, followed by a restore in iTunes. To do that, follow these steps:

    1 - Connect your iPod to your computer.

    2 - When iTunes has finished syncing with your iPod, open "My Computer".

    3 - Right-click on your iPod, and click on "Format". (If your iPod is not showing in My Computer, make sure that disk use is enabled in iTunes).

    4 - Here, verify that your formatting settings are "Default", with the format type set for FAT32. Also, make sure that "Quick Scan" is not selected.

    5 - Then, click on "OK" to begin the formatting process.

    6 - When this is complete (it might take a while), make sure to restore your iPod in iTunes again, so as to properly reload the firmware back onto it again.



    If that didn't help with your problem, then you could also try assigning your iPod a different drive letter, following the instructions from this Apple Knowledge Base article:

    Windows confuses iPod with network drive or hard drive


    Any difference after you've tried those two things?

    -Kylene
  • mccoyboy2006 Level 1 Level 1 (0 points)
    Thank you for all your help kylene, but still no success. I have hope that the ipod is salvageable because it turns on and operates as if it is completely empty. However, when I connect it to the computer it still says the ipod is corrupt and must be restored, despite all your suggestions. Got anything else left up your sleeve?
  • Jacks1009 Level 1 Level 1 (0 points)
    I just got my work laptop (Toshiba Satellite) completely re-formatted. I installed the newest verision of iTunes and when I plugged in my ipod nano (1st generation), same message. First I had to recover, then I retored (lost all my music) and now it has the same "corruption" message. Ive had it for 2 years now, so its not under warranty, and before I take it in, I was wondering if you had any success with fixing yours. Let me know. Thanks.
  • mccoyboy2006 Level 1 Level 1 (0 points)
    Sorry, but Ive still had no success, and I am losing hope.