Logitech VX nano wireless mouse issue

Question

Level 1

0 points

Logitech VX nano wireless mouse issue

Last week I bought a logitech vx nano wireless mouse and the new apple aluminium keyboard. When using the USB receiver on the new apple aluminium keyboard (model A 1243).. it creates a serious error when starting up the macbook pro. As soon as you touch the mouse a panic window pops-up asking to restart your machine. I guess problem is the two new devices, both are brand new on the market and there might be some conflicts with the drivers... Even the logitech driver on their web site doesn't help. Does anyone has the same issue or I am the only one with a macbook pro 2.2 using logitech vx nano witeless mouse and the brand new (imac) keyboard (A1243)???? Stan

macbook pro 2.2, Mac OS X (10.4.10), logitech VX nano wireless mouse

Posted on Aug 27, 2007 2:01 PM

Reply

Answer 1

Aug 27, 2007 2:37 PM in response to Shvdv

Do each of the devices work independently - that is, will the new keyboard work OK with the new mouse DISABLED, and vice versa?

Reply

Answer 2

Shvdv Author

Level 1

0 points

Aug 28, 2007 4:14 AM in response to clintbradford

I have tested the logitech nano mouse directly on macbook pro and it works fine. However as soon as I plugin the USB stick in the new keyboard it fails... In most cases when I start using the mouse again a panic window pops-up asking to restart the system.

Reply

Answer 3

ophir

Level 1

0 points

Sep 5, 2007 8:07 AM in response to Shvdv

I bought a logitech nano vx wireless mouse too last week and downloaded mouse software from logitech download site for mac os x. However when mouse is active, it often times behaves weird like these:
1. Spotlight does not search at all OCCASIONALLY. After I unplug/disable mouse and rebooting, working normally.
2. When I press "command + tab" key, quick window switch (I am not sure official name) moves like 100mph.
3. When I press scroll bar left or right, any active window tends to keep left or right unwillingly.

After having couple of these problems, I passed my mouse to my Thinkpad laptop and using wired mouse instead.

I hopefully wait next version of mouse software from logitech.

Reply

Answer 4

j3g

Level 1

0 points

Sep 14, 2007 5:34 PM in response to Shvdv

I received the nano vx today. I get kernel panic from it every time! With the USB dongle inserted, as soon as I turn on the mouse, I get a message that tells me to reboot.

Reply

Answer 5

NNB

Level 1

40 points

Sep 15, 2007 12:14 PM in response to Shvdv

I have a MBP 2Ghz IC2D.

You're not the only one with this issue. I to get the same Kernel panic error (Grey transparent screen overlay) when using the VX Nano. It has to do something with the mouse and not your keyboard. It happens randomly and when I called Logitech Tech Support, they said to ask the retailer to supply a replacement due to receiving a faulty product. When asked it they had received any other complaints, they didn't answer.

Great, so here we go again with another company who won't take these major software/hardware incompatibilities into consideration and find a solution ASAP.

Basically you will need to uninstall the Logitech software from your laptop and hope that OSX will recognize the other 3 out of 5 mouse buttons. I did this with an older 3 button mouse from Logitech, and OSX does not recognize the 3rd button.

Reply

Answer 6

NNB

Level 1

40 points

Sep 15, 2007 12:23 PM in response to Shvdv

By the way, here is 1 solution that i found.

http://plentycom.jp/en/steermouse/index.html

here is a review on the VX Nano on Mac Worlds site:
http://www.macworld.com/weblogs/mobile/2007/07/vxnano/index.php

I guess the solutions offered are the only ones available if you can't return your mouse for a full refund.

Reply

Answer 7

Adam F

Level 3

628 points

Sep 15, 2007 10:45 PM in response to ophir

I have the same problem that you describe in #2 plus tracking issues. I think the RF receiver is the problem. Logitech likes to pass the buck on it - pretend they've never heard of the problem and get to you to exchange the mouse for another unit with the same problems. It's very aggravating.

Reply

Answer 8

Nov 15, 2007 1:36 PM in response to NNB

For what it's worth, I have a Logitech VX (not the nano VX) and have had sporadic issues with the "kernel panic" lockups that appeared to be related to connection/disconnection of the mouse.

I had installed Leopard a few days ago and the frequency of the problems appeared to worsen, so I went to the Logitech site and re-downloaded and reinstalled the LCC. It's only been a couple days, but so far, so good. I haven't had another freeze.

Reply