VESA mount adapter kit for 24 inch Alu iMac bad?

I gather not many people can concur what I've found out, but I'll post it here hoping that Apple will pick it up: I'm pretty sure the new VESA mount adapter kit for 24" iMac (2.4 and 2.8Ghz iMac, which is the aluminum iMac, product no. MB060G) is manufactured wrong.
In fact, I think it's been manufactured to the white iMac specs, as I don't see any differences between MA473G and MB060G, apart from the updated booklet and supplied "access card".
I've shot some pictures of the problem and added some more comments there:

http://pimz.com/pub/vesa.jpg

After sales and tech-support in the Netherlands are pretty baffled by what I'm telling them (most Apple people I've spoken to don't know what a VESA mount adapter kit is, and some even try to get rid of me by telling me that it's not an Apple product at all).

If I'm right, and all the MB060G's are the same, Apple will soon have a nice stock of recyclable aluminum to send back to China...

24 iMac C2D Extreme, Mac OS X (10.4.10), 23" ADC attached

Posted on Aug 28, 2007 6:21 AM

Reply
21 replies

Aug 30, 2007 9:56 PM in response to zmippie

The new VESA mounting kit is NOT bad. You just need to follow the directions very precisely...

Before you can insert and screw in the two side bolts, which indeed look like they don't line-up, you MUST tighten the tiny center screw completely. It doesn't feel like it will tighten, but it does. When it tightens, it draws the inner bracket out to the desired position.

You WILL be surprised. (-;

I know, I just installed one on the new 24" iMac Aluminum. 🙂

Message was edited by: G J Piper

Aug 28, 2007 8:53 AM in response to Dah•veed

Thanks David, I didn't realize there was such a form. Sent it to Apple as "iMac feedback" now. Apple Europe contacted me back and they think it's the old part in new packaging as the new item wasn't supposed to be available for another two weeks. Weird, if you ask me (do they have the packaging ready before the item is?), but who knows?

Aug 31, 2007 12:04 AM in response to G J Piper

G.J. Piper, are you sure about this? Will there not be excessive force on the iMac's back cover when I do this? I don't think the bracket will rise, but rather the casing will bend seriously. Unless Apple tells me so (and so far, the only thing I've heard from them is that it's very likely that it's the old mount in new packaging), I hold off for a moment. The mount wasn't supposed to be available for another two weeks, so I'm a bit suspicious of the actual mount that I received. Can you post a picture of the mount you've attached?

Aug 31, 2007 12:46 AM in response to zmippie

Ok, this is my assessment, based just on a previous 9 years of taking mechanical things apart as an automotive electronics installer...

The bracket on the iMac seems designed to have some degree of "give" when the original stand is being used to hold it suspended over the desk. This is, no doubt, an effort to minimize much of the damage that would occur to the iMac if undo force were to be applied to the stand if it fell over on it's face or even backward, or if it was simply tweaked by someone.
Simply mounting a bracket to the insides of the iMac's structure directly would surely cause cracking or stress over time, especially since the stand is designed to tilt to a certain degree, but not enough to allow itself to hit the housing of the iMac itself.

Because there is "give" designed into the bracket itself for a stand that is internally tiltable with little force, mounting a fixed arm to the bracket would not work satisfactorily unless ALL of that play in the internal bracket were removed somehow.

In my opinion, the only way to remove the "give" in the internal bracket would be to put enough pressure against it to push it to it's designed limit-of-travel. (not it's breaking point, just it's designed limit of functional travel)

They made an adapter to do just that. With the turn of one little screw, it pulls all of the "give" out of the bracket and allows a snug, tight fit to the VESA arm.

The case on my iMac is not bent or warped.

The bracket that is built into the back of the iMac does rise out of the housing to meet the adapter's holes.

Also, the little screw they used to bring it out isn't strong enough to bend the whole iMac aluminum housing, as it would strip before allowing you to over-tighten it -- which was also a good design choice by Apple. See! They even designed the screws right! lol 🙂

PS: My adapter looks exactly like the original poster's picture above, mismatched holes and everything. All I did was tighten the little screw down the complete distance. I'm telling ya, tighten that little screw until it feels like the little wrench they gave you is beginning to bend. He was right, it doesn't fit -- until the screw pulls the internal bracket neatly out to meet the adapter.

Message was edited by: G J Piper

Aug 31, 2007 2:11 AM in response to G J Piper

"The bracket on the iMac seems designed to have some degree of "give" when the original stand is being used to hold it suspended over the desk."

I don't actually notice this 'give'. Not with the stand nor with the flange attached. It feels very much as if it's bolted directly to the iMac's internal frame. I just went through the assembly procedure again, and I can confirm my earlier thoughts: it's not the flange that's rising, it's the back cover that's recessing.
This could well be by design (I couldn't really see the neccessity for that middle screw, so this might be it), and it would be interesting to know if this was also the case on the previous iMacs.
I'd like to hear the official word from Apple about this before potentially damaging my iMac.

FWIW, the manual doesn't say "Use the TORX tool to screw into the top of the mount adapter *so that the back cover gets bent and the holes on the sides lign up*"...
My 23" ACD is also equipped with a similarly designed VESA mount and the holes on the sides lined up without any problem. But it didn't come with that middle screw either, so perhaps you're right indeed and I'm just a bit chicken.

Aug 31, 2007 7:46 AM in response to zmippie

{quote:title=zmippie wrote:}I don't actually notice this 'give'. Not with the stand nor with the flange attached. It feels very much as if it's bolted directly to the iMac's internal frame. ... FWIW, the manual doesn't say "Use the TORX tool to screw into the top of the mount adapter *so that the back cover gets bent and the holes on the sides lign up*" ... just a bit chicken.{quote}

If you could feel the "give" to which I discussed, you would probably be standing on, or nearly hanging from, your iMac. 😉

The manual doesn't confirm that the back case gets "bent" because it isn't bending. The internal bracket mount must have some "give" or "spring" to it, then, that needs to be pulled out so it can fit tightly.

The bottom line is this: I did it, it works, it holds well with no flex.

There's no noises from the fan directly under one of those foot-like plates that rest on the back of the case (and indeed the fan works), nor does the case look distorted in any way.

Sep 1, 2007 12:10 PM in response to G J Piper

I appreciate your helpful suggestions and do not intend this to be about you personally...

However, in my case I followed the directions very carefully, and could not get the side screws to thread. This was after tightening the center screw very firmly.

Additionally, when I reattached the table base, I found it to be IMPOSSIBLE to get the inner latch to release (using the white plastic card thru the slot) and allow the display to return to the normal operating position. This is after HOURS AND HOURS of attempts.

Now I have a $2000 paperweight sitting on my desk, and an appointment at an Apple Store which I am certain will result in a lengthy trip to the service department.

Please note that I have 15 years of experience with assembly/disassembly of various Mac hardware - many RAM installs, hard drive replacements, and even some display and logic board replacemnets.

Based on all this, I remain convinced that this mount is garbage, and STRONGLY CAUTION AGAINST ANYONE ATTEMPTING TO INSTALL IT!

Sep 1, 2007 3:19 PM in response to xxx1xxx

I guess all I can say at this point is this:

The tiny center screw must be tightened down AS FAR AS it will go for the holes on the sides to line up. If you fail to tighten it all the way, and the sides don't line up 100%, then any attempt to put the side bolts in and screw them down could result in the stripping of the side bolts due to cross-threading, rendering any continued attempts useless.

This may be what xxx1xxx is experiencing with his machine.

I will admit that I have not tried taking the VESA adapter off the iMac and re-installing the stock stand it came with. I'm not going to try now though. I assume it will go right back on, because when I tried loosening the little middle screw once during the installation, I noticed that the internal bracket DID retract back into the iMac.

Sep 7, 2007 5:57 AM in response to JEAN GUY NIQUET

G J Piper and Jean Guy, it appears you were both right. The attachment-bracket does come out of the enclosure when you tighten the top screw. At my third attempt today, I noticed that you can actually tilt the foot even further, even in locked position (you can't tilt it back, only further). By doing so, you actually see that the attachment inside the case is pulled out a bit further, under spring-load:

http://pimz.com/pub/mount1.gif

So I continued per the manual (and your) instructions, and tightened the top screw all the way. To anyone else trying this: it takes quite a bit of force to get it all the way down. It's a horrible design alltogether, requiring even a good bit of force to get the side-screws in (keep firm pressure on the torx and hex wrenches, the screws are made of fancy-looking, but rather brittle material).
The case does bend a little, but I was wrong earlier suggesting to G J Piper that it was only the case that bends. As G J Piper wrote: the flange does rise.

http://pimz.com/pub/mount2.gif

Once more: I've now successfully installed the VESA mount adapter, but the forces I had to apply to get it done were not what I'm used to, servicing computer hardware. I guess the reason why G J Piper did manage to get the job done earlier, is because he's used to slightly more solidly-built automotive electronics... 😉

Thanks everyone for responding, the iMac is now hovering nicely above my desk. I'm going to flag this thread as "solved".

Oct 1, 2007 12:30 PM in response to zmippie

Hi -Thanks for your detailed info about the VESA mount kit and the pictures. here's what i'm wondering, i actually just need to remove the stand from my imac 24 intell 2007 and then reattach it some time down the road. can i use anything other than the VESA access card to expose the screws on the stand in order to unscrew it? like a thin laminated plastic library card or something?

i actually tried this but though it slid in to the slot i could unhinge any latch. i tried for a while and then got worried i might do the computer harm so i stopped. is it very difficult to unhinge it? i also see your diagram shows you have to push (hard?) on the stand. i'm really trying to get the stand off without damaging the computer so any advice you can give is really appreciated. what is the actual dimension of the access card?

finally do you need the card to somehow get the stand back on? after reading many posts on the issue i see some people say its very difficult to get the stand off and others say it's easy so I'm confused.

Appreciate any help/advice.
thx
paul

Oct 1, 2007 12:33 PM in response to JEAN GUY NIQUET

Hi -Thanks for your detailed info about the VESA mount kit. here's what i'm wondering, i actually just need to remove the stand from my imac 24 intell 2007 and then reattach it some time down the road. can i use anything other than the VESA access card to expose the screws on the stand in order to unscrew it? like a thin laminated plastic library card or something?

i actually tried this but though it slid in to the slot i could unhinge any latch. i tried for a while and then got worried i might do the computer harm so i stopped. is it very difficult to unhinge it? i also see your diagram shows you have to push (hard?) on the stand. i'm really trying to get the stand off without damaging the computer so any advice you can give is really appreciated. what is the actual dimension of the access card?

finally do you need the card to somehow get the stand back on? after reading many posts on the issue i see some people say its very difficult to get the stand off and others say it's easy so I'm confused.

Appreciate any help/advice.
thx
paul

Oct 1, 2007 5:10 PM in response to newproject555

It's very easy to get the stand off, the card is nothing fancy and just a mean to unlock the stand so that you can unscrew it. About credit card size but thinner (video club type) from what I remember, I would have taken a picture for you but I can't find it anymore. Just be careful not to have the spring loaded mechanism go back in since you will not mount the iMac, I don't how you will be able to pull it back.

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VESA mount adapter kit for 24 inch Alu iMac bad?

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