2 Replies Latest reply: Sep 3, 2007 3:53 PM by Datalyss
Steak And Eggs Level 1 Level 1 (0 points)
*I downloaded some music and i saved it on my iPhone and everything but my computer had a problem and i had to reinstall Windows Vista and now i try to find my music to re-download and there is nothing i can do its the same computer i downloaded the music from.*

*How can i re-download my music into my computer?*

HP Pavillion DV 6000, Windows Vista
  • The Mimico Kid Level 6 Level 6 (10,325 points)
    How can i re-download my music into my computer?


    Apple's policy is clear: iTS purchases can be downloaded only once. It is your responsibility to make back-ups .

    That being said, at their discretion they have made one-time exceptions to this policy. You can ask for an exception by submitting the form at the bottom of this page:

    http://www.apple.com/support/itunes/store/backup/

    Good Luck! But whatever the response from Apple, remember:

    Your music is valuable - please back it up!

    P.S.

    If you want to get a bit of a "bigger picture" on back-ups, you might want to make yourself a cup of tea and have a look at this article on the PC World web site and this Microsoft support page .
  • Datalyss Level 1 Level 1 (35 points)
    The Mimico Kid wrote:
    How can i re-download my music into my computer?


    Apple's policy is clear: iTS purchases can be downloaded only once. It is your responsibility to make back-ups .


    Yes, and I recently found out why to. Here's an excerpt from an email I received after I asked them if I could re-download all my purchases a second time:

    "Today is your lucky day. I have obtained authorization to re-post your entire purchase history back to your account. The reason we generally only re-post someone's purchase history once is because even though you've paid for the items already, each download of an item counts as a 'purchase', and the artist and record label gets paid. So, for each song we allow to be re-downloaded, we have to pay for."