Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Multiple Crashes, Gray Thumbnails

Wow, am I having problems with version 7.01. first, could not import a simple I movie hd project of less than five mins of movie. Second, crashed at least ten times will importing movie files from my hard drive. third, would crash while generating thumbnails and the final third of my clips were in gray, no thumbnail at all. This software sure seems to be very buggy to me! I am running this on a macbook, and just simple video clilps from my digital camera. I could not run a voiceover with any precision, and all I wanted to do was post a short clip up to my web gallery..
feed back appreciated.
Paul
ps. wonder if I would have better luck using a real minidv cam.

macbook, Mac OS X (10.4.8)

Posted on Aug 30, 2007 8:21 PM

Reply
19 replies

Oct 15, 2007 7:43 PM in response to Patkins99

I had the same problem today too but I have the solution. Quit iMovie 08 first. Then, you need to go to the iMovie Events folder and delete the thumbnail folders of the offending clips. Restart iMovie and it will rebuild the thumbnails again. It takes a while if you have some large files. The problem should be resolved. I know, Apple really should fix this problem in the next update.

Oct 24, 2007 11:08 AM in response to writeinthehills

I am not sure why it crashed in the first place. I remember I tried to import some video clips. When I switched between the projects and doing other things, I think iMovie crashed. Then, when I returned to the application, most of the previously imported clips turned gray. iMovie tried to re-create those thumbnails without any success. Finally, it crashed again - over and over again. The movie clips themselves were fine when I viewed the original .dv clips in their folders. I think the thumbnails were corrupted and iMovie went into an endless loop and decided to crash. This is a major bug in the software and it has happened to be rather frequently. I think I have the solution but hopefully Apple will fix that in future updates.

Oct 31, 2007 10:38 PM in response to Wrenchback

Perhaps the same problem. After a crash and movie recovery, some thumbnails (clips) remain gray, and none of the clips will respond to any commands- can't move to timeline, can't copy and paste, etc. This movie is for my son's school project, and he is frantic. Has put a lot of time into it.

I don't know where the iMovie event folder resides, so can't try the posted solution. Can someone help?

Thanks so much.

Nov 20, 2007 5:22 PM in response to Patty Patty

Patty Patty - you ROCK!!! Deleting the thumbnails fixed my problem. After 2 days on this forum and talking to Apple Care for over an hour with no solution, this finally worked. I had multiple gray thumbnails and thumbnails with the wrong video clip and then after a day of this I couldn't even start iMovie, it would crash as soon as I started it up.

Apple really needs to fix this. Thank you PattyPatty!!!

Multiple Crashes, Gray Thumbnails

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.