Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Empty drive, repeated eject noise

The optical drive / superdrive on my MacBook Pro repeatedly makes a sound like it's ejecting a disk even when it's empty. I don't think it does it when there's something in the drive. This has been going on for a while now and the firmware update did nothing to fix it. It seems like it happens when I'm not actively using my laptop, but it happens both when it's awake and asleep, sometimes as often as every 10-15 minutes or so. It happens only when it's open. Any ideas?

MacBook Pro, Mac OS X (10.4.10), MATSHITA DVD-R UJ-857D

Posted on Sep 2, 2007 8:12 AM

Reply
22 replies

Sep 2, 2007 8:21 AM in response to Laura Shaffer

User uploaded fileWhile this behaviour is "normal" when the slot-loading optical drive is being powered up (boot, reboot and wake from sleep usually) it should not be constantly doing it when your MBP is running. If it is I would first reset PRAM…

http://docs.info.apple.com/article.html?artnum=2238

… and failing that contact AppleCare.

EDIT : Something else you can try is to actually insert a CD/DVD (I'd do it with one of each), use then for a bit and then eject. The drive might intermittently think there's something in it which is why the noise.

Oct 6, 2007 2:03 PM in response to Laura Shaffer

I have a friend who has a MacBook Pro 17" and has the same problem as everyone else - however his only seems to do it when you close the lid and it goes to sleep - after a few mins it will start making noises. I don't believe the LCD comes on while the screen is closed - it just makes a noise like he has just opened the lid and the optical drive is getting it first power.

Anyone has the same problem but when the lid is closed?

Nov 20, 2007 10:41 AM in response to danny munnerley

That's odd. I just noticed this happening on my machine (MacBook Pro 2.2Ghz, 10.5.1) last night. Usually I leave it out in the living room at night, so this may have been happening longer, but at 4:00 AM last night I was woken up by the drive trying to eject a non-existent disc every 30 seconds.

I leave the machine in sleep mode in the living room a lot, so if this was a constant problem I probably would have heard it by now. I wonder if the disc detection sensor just failed?

Nov 20, 2007 10:26 PM in response to Laura Shaffer

The genius bar people had me reset the power saving stuff in System Preferences to default. Didn't solve it, though (of course I only found out after I got home!). Now I'm noticing the audio CDs I burn only play up to track 10 or so before they get static-y and eventually just stop playing on a regular CD player. Hopefully I just have a bad batch of blank CDs.

Feb 6, 2008 6:18 PM in response to Digital Paranoia

Hey everyone- I have an answer! I called Apple Care and the guy had me turn off my computer and unplug it. Then, he asked me to remove my battery. Once the battery is removed press the power button for 5 seconds (i know it sounds pointless, but it works). Then, put the battery back in the computer, plug it in and reboot. It should stop making the eject noise when it is closed or in sleep mode.

Hope that helps you all!

Feb 6, 2008 6:28 PM in response to Digital Paranoia

Thanks Kiddojack. I forgot about that reset. I did it and I'll post again after some time to make sure it was successful.

I was kind of dumb and didn't get applecare, which I regret now. I called Apple today just to report the issue, with a secret hope that this was a known issue and they are about to have some sort of recall, but the technician had to blow me off. Has anyone else called Apple about this issue?




There is another thread ( http://discussions.apple.com/message.jspa?messageID=6534679#6534679) about this and one of the responders did a complete erase and re-install of Leopard but to no avail. I was about to do the same.

Message was edited by: tricitytrackstar

Feb 7, 2008 3:10 AM in response to Laura Shaffer

happening for me too... and the last "fix" didn't work either.

OK - so these are the problems that I have had with my macbook.

- random shutdown issue, new motherboard.
- failed HDD, fixed under warranty
- failed superdrive, fixed under warranty

and now this.. but my standard warranty has run out. Not happy apple.

This isn't an issue that will stop me working, however when i close the lid to take my laptop traveling the battery runs out from the system trying to eject a disk that isn't in there.
This has been happening under both tiger & leopard.


Please, please, please come up with a resolution!!!

Empty drive, repeated eject noise

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.