Fonts appear faded

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Level 1

8 points

Fonts appear faded

I recently helped my parents buy a new iMac. I went through setting it up last week with them on the phone. After that, the font appearance on-screen has become faded and/or choppy, like parts of letters being cut off.
I went through the likely suspects with them using my iMac Intel G5 (previous model), making sure the system, appearance and monitor settings were correct. Changing fonts didn't seem to make a difference.
Am I missing something obvious? Thanks.

iMac 2.0 Ghz Intel, Mac OS X (10.4.10)

Posted on Sep 4, 2007 8:04 AM

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Answer 1

Top-ranking reply

Barbara Brundage

Level 7

22,066 points

Sep 4, 2007 4:32 PM in response to johnw9100

I would start by checking a few things:

1. In system prefs>displays, do they have millions of colors and the highest resolution set?

2. In system prefs>universal access, has someone moved the contrast slider? Is anything else turned on in there?

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Answer 2

Sep 4, 2007 8:11 AM in response to johnw9100

Have you tried Apple's solution here:

http://docs.info.apple.com/article.html?artnum=306305

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Answer 3

TildeBee

Level 7

31,923 points

Sep 4, 2007 2:24 PM in response to johnw9100

John,
If your parents could take a screen shot of the letters in question,
and email the pic to you,
you could then upload them to a service like photobucket and post it here.

(Screen shot can be done by pressing the Apple button,
along with the shift key and the number 3 key.
It will result in a picture png, which they can email to you.)

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Answer 4

johnw9100 Author

Level 1

8 points

Sep 4, 2007 2:09 PM in response to Paul Howland2

I did do some searches for "faded fonts" or "fonts appear incorrectly" and so-on, but didn't come across that specific article.

I will have my parents try it, if they haven't already been helped by tech support or their local Apple Store. Do you think this applies to all system font usage, as the fading/chopping was occurring in many places?

I will let you know what we find as soon as I can talk with them again. Thanks.

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Answer 5

johnw9100 Author

Level 1

8 points

Sep 4, 2007 6:18 PM in response to Barbara Brundage

I did have them check the display settings as highest resolution and full brightness, and also looked at the universal access to be sure nothing unusual had been set. Both things were as I would expect. Thanks for the suggestions. I am still waiting to hear from them.

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Answer 6

johnw9100 Author

Level 1

8 points

Sep 4, 2007 6:20 PM in response to TildeBee

If they don't get it resolved with tech support/store, I will have them try to get me a screen shot to post. Thanks.

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