How to contact support in Argentina?!
Hi,
I have a very new Macbook, purchased less than 6 months ago. I purchased an AppleCare plane prior to moving to Argentina, just in case I had any problems. My computer is now running extremely slowly (sometimes taking over an hour to boot up). Additionally, I have a difficult time initializing programs (it took me half an hour today just to open Audacity). Furthermore, common programs such as iChat, AIM, and Firefox crash constantly (sometimes dozens of times in a day). If ever I want to close a program, I usually have to force it to quit, due to the fact that virtually every program on here crashes so frequently, or freezes up indefinitely. This is making it impossible to get any work done - and I have over 25 GB free on the hard drive, so I know that's not the problem. I think there is something seriously wrong with this computer (should the fact that it crashed completely within my first 5 minutes of owning it have been a hint?). However, I cannot find any support phone numbers within Argentina. I have found some places that will provide Mac support, but they are expensive. All I can think is that this must be a hardware problem that needs to be fixed, but I have no idea what to do about it. Can someone please provide me with a toll-free support number so I can call from Argentina without being charged $3 per minute? Thanks for any help you can give me - I am getting so frustrated I could cry!
I have a very new Macbook, purchased less than 6 months ago. I purchased an AppleCare plane prior to moving to Argentina, just in case I had any problems. My computer is now running extremely slowly (sometimes taking over an hour to boot up). Additionally, I have a difficult time initializing programs (it took me half an hour today just to open Audacity). Furthermore, common programs such as iChat, AIM, and Firefox crash constantly (sometimes dozens of times in a day). If ever I want to close a program, I usually have to force it to quit, due to the fact that virtually every program on here crashes so frequently, or freezes up indefinitely. This is making it impossible to get any work done - and I have over 25 GB free on the hard drive, so I know that's not the problem. I think there is something seriously wrong with this computer (should the fact that it crashed completely within my first 5 minutes of owning it have been a hint?). However, I cannot find any support phone numbers within Argentina. I have found some places that will provide Mac support, but they are expensive. All I can think is that this must be a hardware problem that needs to be fixed, but I have no idea what to do about it. Can someone please provide me with a toll-free support number so I can call from Argentina without being charged $3 per minute? Thanks for any help you can give me - I am getting so frustrated I could cry!
Macbook