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Can't import audio CD into iTunes with Vista

I can't import audio CDs into iTunes with my new Dell 531 Vista computer. The songs seem to import, but only small (~50K) files are created, which don't play. Also, I cant play audio CDs using iTunes. CDs do play using Windows Media Player. The DVD/CD drive seems to work fine in all other applications.

I have tried the "device filter" regedit fix, but no luck. Anyone else have this problem?

Here are my diagnostics details:

Microsoft Windows Vista Home Edition (Build 6000)
Dell Inc. Inspiron 531
iTunes 7.4.1.2
CD Driver 2.0.6.1
CD Driver DLL 2.0.6.2
LowerFilters: DRVMCDB (1.0.0.1), DLACDBHM (1.0.0.1),
UpperFilters: GEARAspiWDM (2.0.6.1),

Current user is not an administrator.

Video Display Information:

NVIDIA, NVIDIA GeForce 6150SE

Connected Device Information:

Disk drive, WDC WD25 00JS-75NCB3 SCSI Disk Device, Bus Number 0, Target Id 0, LUN 0
CD-ROM Drive, HL-DT-ST DVD+-RW GSA-H31N SCSI CdRom Device, Bus Number 1, Target Id 1, LUN 0

E: HL-DT-ST DVD+-RW GSA-H31N, Rev B109
Audio CD in drive.
Found 12 songs on CD, playing time 48:45 on Audio CD.
Track 1, start time 00:02:00
Track 2, start time 05:00:02
Track 3, start time 08:39:55
Track 4, start time 14:39:25
Track 5, start time 18:34:10
Track 6, start time 21:43:22
Track 7, start time 24:56:42
Track 8, start time 27:54:72
Track 9, start time 33:03:52
Track 10, start time 37:55:00
Track 11, start time 43:59:72
Track 12, start time 46:46:22
Audio CD reading succeeded.
Get drive speed succeeded.
The drive CDR speeds are: 8 10 16 40 48.
The drive CDRW speeds are: 8.
The drive DVDR speeds are: 8.
The drive DVDRW speeds are: 8.

Dell 531, Windows Vista, DVD/CD Burner

Posted on Sep 8, 2007 12:54 PM

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Posted on Sep 10, 2007 2:34 PM

I am having the same problem with iTunes. I used iTunes 7.3 saturday afternoon and was able to import a couple of CDs then I updated to 7.4 and Sunday when I came back to my computer I had the same problems you explain.

Have you heard anything on how to fix the problem?
7 replies

Sep 10, 2007 3:28 PM in response to JohnAndKel

JohnAndKel,

That's odd because the CD reading test that the diagnostics runs didn't report an error. What happens if you select a song from the CD in iTunes and play directly from CD?

(Just a note, the filter trick doesn't do anything for CD import, just CD burn. iTunes doesn't use the Gear drivers for reading the CD.)

Can't import audio CD into iTunes with Vista

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