CANNOT RECEIVE CALLS WHEN VIEWING YOUTUBE

It's only when using EDGE, that a conflict can arise.

If you're viewing via WiFi, then you should be able to receive calls. If you cannot, you might actually be using EDGE. Or there's something wrong with the phone.

If the callers get an error message, that's probably a different issue with ATT.

Calls definitely should come through when you are viewing youtube video on WiFi (sufficient signal). The video pauses and the incoming call dialogue is displayed. If you DISMISS the call, youtube video can be resumed from pause. If you ANSWER the call, the video is aborted and must be reselected for play.

Yes, you cannot be viewing YouTube and receive cell calls concurrently.

With regard to what the caller may hear when he/she calls - my callers say that they get the normal pickup on voicemail and do in fact have the ability to leave a voicemail message.

mikeab 🙂

Not sure... If you're certain of the WiFi coverage, and are still having the problem, I'd start with Apple Care or the local Genius Bar... I would try to construct my own set of experiments to isolate the problem and get more info. I mean the last thing you want to do is to make an appt with the Genius Bar and then have it work as adverized, right? ...You can try a live chat with AT&T support, but something tells me they're gonnna point you back at Apple.

I must say again, though, that net WiFi link would be my major suspicion. I would collect some WiFi connect and transfer stats using a Mac to monitor with say, iStumbler, et al. If that's greek, then find either a local geek, or give up and seek out the Genius Bar.

Good luck.

ADDENDUM: What error message? (...went back and re-read) Pls specify. Have you verified that you don't have a fwd on busy set, and set wrong? That could give an AT&T network message.

Message was edited by: Chas Hulme