9 Replies Latest reply: Sep 9, 2007 7:40 PM by trua
idebra Level 1 Level 1 (0 points)
About 2 weeks ago, I jumped in the pool with my iphone still in my pocket. Customer Support told me I voided my warranty and maybe the phone would work after drying out for one month. I keep waiting, I am sure it is dry, but it doesn't work. I guess I will use the $100 store credit on buying a new iphone when I get the credit....
Any other ideas on what I might try to get my iphone working again. On the charger I get a small apple icon. Nothing else, ever.
All ideas are appreciated and I will try them.
This was my third iphone.

iphone, Other OS
  • William Rivas Level 5 Level 5 (4,230 points)
    idebra wrote:
    About 2 weeks ago, I jumped in the pool with my iphone still in my pocket. Customer Support told me I voided my warranty and maybe the phone would work after drying out for one month. I keep waiting, I am sure it is dry, but it doesn't work. I guess I will use the $100 store credit on buying a new iphone when I get the credit....
    Any other ideas on what I might try to get my iphone working again. On the charger I get a small apple icon. Nothing else, ever.
    All ideas are appreciated and I will try them.
    This was my third iphone.


    Try giving this place a call:

    http://www.iresq.com/iphone/

    Maybe something can be done. Good luck.

    William
  • Allan Sampson Level 10 Level 10 (123,370 points)
    Ouch - electronic devices don't like much moisture regardless but especially when on and running.

    I saw a report here about a small child dropping an iPhone into a toilet. After immediately turning the iPhone off and allowing for it to dry naturally for an extended period of time, this iPhone worked but there were some minor problems with the screen but something like this after being completely submerged in water will be the exception rather than the rule.

    I have a Razr 3xx provided by Cingular I was using before purchasing an iPhone that I still use with my iPhone's SIM card when knowing I'll be near or around a large quantity of water such as a pool, a lake, the beach, etc., etc. Hindsight is always 20-20 but something to keep in mind and consider in the future if possible.
  • Tom964 Level 1 Level 1 (55 points)
    I can't help you, but I can pass along my sad/funny story. I had one of the first clickwheel ipods for years. Took it everywhere, dropped it a hundred times, accidently left it in the car in the Chicago winter - the thing seemed indestructible. It had become an old friend. Until last year when I was driving at night and went to put it down in the armrest cupholder while I had it plugged into the car radio, not realizing my passenger had put an open cup of water in the same cupholder. I pulled it out immediately, but the poor thing started randomly playing different songs, then the screen slowly dimmed and (no kidding) it launched into a short chorus of "I will survive" (by Cake) and then went permanently dead.

    Hopefully, I'll be more carful with my iPhone.
  • clv92 Level 1 Level 1 (0 points)
    My iPhone went in my swimming pool the day after I got it. It was on a chair next to the pool and a big gust of wind came and blew the chair and my not even out 1 day iPhone into my pool. I was obviously freaked out by this. It dried out and worked (well it turned on I don't know if it worked because I got another one right away so it was de-activated) but now it won't even turn on. I bought a new one the same day it went in the pool so I still had one. But I completely sympathize with you.
  • Josh 90046 Level 1 Level 1 (10 points)
    If you purchased your phone with a credit card, I would call them. I have an AMEX and they will refund or replace a product if accidental damage or theft occurs for up to 90 days from the date of purchase.
  • William Rivas Level 5 Level 5 (4,230 points)
    Josh 90046 wrote:
    If you purchased your phone with a credit card, I would call them. I have an AMEX and they will refund or replace a product if accidental damage or theft occurs for up to 90 days from the date of purchase.


    Excellent! i hope that was the case.

    William
  • MRClark Level 1 Level 1 (0 points)
    Despite Popular belief, water does no damage itself to electronics.
    what does do the damage however is the short circuiting or electricity caused by the water. If anything gets wet, immediately take out the battery to prevent the bridging of any electrically.
    Once you take out the battery, let the electronic device dry for a respectable amount of time (where the **** did they get 1 month from). once the device has completly dried, replace the battery and 9 times out of 10 it will work fine.
    However, removing the battery on the iPhone will require removing of the back panel which will just as well void the warranty.
  • w7ox Level 4 Level 4 (2,385 points)
    MRClark wrote:

    However, removing the battery on the iPhone will require removing of the back panel which will just as well void the warranty.


    Well, little to lose since his warranty is toast anyway. Better a working phone with no warranty than a dead phone with no warranty.

    Phil
  • trua Level 1 Level 1 (0 points)
    i went to seaworld last week and my iphone got soaking wet with salt water. the phone was going crazy for a few days but now its working fine.