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Port 443 and 80 are blocked in FolderShare

Hi,

I'm using FolderShare to sync my iMac with a WinXP laptop, but it only works one-way. The Mac dosn't accept any connections from the laptop.

In the settings for FolderShare i can see that port 443 and 80 are blocked. I have tried port forwarding these ports to my static ip, but it dosn't work on the mac. FolderShare support says that this a mac problem, so i guess i have to open these ports somehow. Can you help?

I don't have the OSX firewall enabled.

iMac Intel, Mac OS X (10.4.10), Linksys Router

Posted on Sep 10, 2007 3:18 AM

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16 replies

Sep 10, 2007 4:59 AM in response to tinocordes

When I tried to install it on my other device, their website went missing for now.
This is a beta service, which may be making things tough.
I'll look at it later, when their site is back.

(site going down may or may not affect how the syncronization works.)
This is a microsoft beta, as well.
There may be users here who have a different suggestion for you

Sep 10, 2007 5:28 AM in response to tinocordes

OK.
Your router might open and forward a port in the same tool. Some have an "open port" and a separate "forward port" section.
It should work fine then with Upnp.
Are these computers both on the same side of the router when it fails, or in different network locations?
(what make/model of router, in case it matters)

(I cannot get my PC over to the foldershre website...but my mac can! 'go figure')

Sep 10, 2007 11:10 AM in response to Rick Van Vliet

Thanks for your feedback! 🙂

The router is a Linksys WRTP54G.

Both computers are on the same side of the router. So it shouldn't be a router setting ... or is it?

The mac firewall is not enabled. Should I start any services?

Port 6571 and 8000 accepts all connections, so it is only 80 and 443 that dosn't.
Port 6571 and 8000 are open when i'm using UPNP, but also with port forwarding.

Message was edited by: tinocordes

Sep 10, 2007 11:26 AM in response to tinocordes

No, it really shouldn't be the router, if you're both on the same side. Except...it seems that this foldershare might be using a proxy to work its magic.
(check router for any firewall settings, and disable them during this testing.)

I was able to make this work on a mac>PC and PC>mac on the same side of the router, but the folderShare settings test also told me that ports were blocked. (it still worked)

You know...I would probably start file sharing, and possibly web sharing. I have both those enabled on my little mini-mac. Enable those in the sharing tab, leave the firewall alone for now.

Sep 10, 2007 1:14 PM in response to Rick Van Vliet

I can't disable the routers firewall, cause then the internet dosn't work. I guess it needs the NAT.

I can see both computers online at the My FolderShare-page, so maybe it is something else ...

Could it be a permission-ting?

In FolderShare's activity view its just pending. At the bottom it says Online (behind NAT) 256-bit AES on the Mac, but Online 128-Bit RC4 on the laptop. ??

Sep 10, 2007 1:56 PM in response to tinocordes

I got this reply from FolderShare support:

The ports that are blocked in your Mac machine is possibly a restriction set by the operating system itself. All ports are by default 'blocked' under 'Accept connections' but they should be shown as 'Open' under 'Initiate connection'. If you need assistance in unblocking or opening the mentioned ports, I recommend that you contact Mac support team for this. Please refer to their support Web site at http://www.apple.com/contact/

Oct 15, 2007 7:04 AM in response to oopl

Have you had any luck with this issue? I have been experiencing the same problem. I noticed today, however, that the ports are listed as "blocked" on the Windows machine as well, though it is receiving files from the Mac and another PC without a problem. Could something other than the port settings be keeping the Mac from receiving files?

Nov 28, 2007 4:33 AM in response to Rick Van Vliet

We were happy to find this discussion of someone having exactly our problem with Foldershare. But no solution? 😟

We have each a mac and each a tablet pc, and we have used foldershare to sync and share files among the four very happily for months. In fact, it's like our lives rely on it.

Then many things happened at once. We each reformatted and reinstalled Windows on our tablets at the end of September. At that point foldershare stopped sending anything more than the p2p file from the pcs to the mac (mac to pc and mac to mac and pc to pc all work). We started in with foldershare support and just got the suggestion from them to delete and recreate libraries, which didn't work.

Meanwhile we upgraded to Leopard, and the foldershare server went down for a few days at about the same time. Everyone was confused and it took a while to sort out that leopard is okay with foldershare. But we still have this same problem that a pc to mac transfer results only in the p2p file being placed and a lot of flashing notes about pending, connecting, listening, etc, that never result in a transfer.

Since it happened after we reformatted the pcs, probably it's a pc thing. Right now I'm trying to see if there's any Windows update from that time that would explain it, but I haven't found it yet.

Port 443 and 80 are blocked in FolderShare

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