Outlook sync error: invalid ENTRYID was passed in
Okay, I've looked through the forums for the last hour and can't find an answer:
When I got my iPhone and did my first sync all of my outlook contacts were moved to my iPhone just fine-this was 2 days ago. Today I wanted to sent an email to multiple contacts I brought up my address book. All the contacts that WERE there are not. It seems as though the contacts from my phone were moved to outlook so I lost some email addresses in the contact lists, but they are on my phone. When I double click on the contact to edit it I get this message: "The properties dialog ox cannot be displayed. An invalid ENTRYID was passed in." I tried going around this error and created a new contact with my name, number and email address. I saved it and tried to open the new contact I just made. It opened fine. I tried to open a contact I did not edit and I got the same error message again.
I did a sync with the phone again and the new contact I test created was no longer there. It is in my iPhone however. I tried to create a new contact again and now the new contact doesn't show up in my address book but they show up in my phone again.
So I can send info to the phone via my outlook 2007 addressbook but cannot send updated info from my iPhone into outlook.
I cannot use my address book to email a contact in outlook because of the above error.
Here are some the facts on my system:
I am running Vista on an HP notebook
I'm using Outlook 2007
When I go into the Add in's section I only one add in from iTunes, "iTunes Outlook Addin"
Newly created contacts created in Outlook do not appear there, but show up on my phone when I sync it
Edits I create on my phone do not map into Outlook contacts.
Does anyone know how to fix this? The posts I read seem to handle not being able to sync contacts at all...and I keep reading about two addin's in Outlook and I only have one. Could this possilbly be the issue?
I did not do any resets on the phone yet because I don't want to lose the contact info in my phone since I don't have them anywhere else except Outlook, so I wanted to ask you guys first.
Thank you for your help in advance!
When I got my iPhone and did my first sync all of my outlook contacts were moved to my iPhone just fine-this was 2 days ago. Today I wanted to sent an email to multiple contacts I brought up my address book. All the contacts that WERE there are not. It seems as though the contacts from my phone were moved to outlook so I lost some email addresses in the contact lists, but they are on my phone. When I double click on the contact to edit it I get this message: "The properties dialog ox cannot be displayed. An invalid ENTRYID was passed in." I tried going around this error and created a new contact with my name, number and email address. I saved it and tried to open the new contact I just made. It opened fine. I tried to open a contact I did not edit and I got the same error message again.
I did a sync with the phone again and the new contact I test created was no longer there. It is in my iPhone however. I tried to create a new contact again and now the new contact doesn't show up in my address book but they show up in my phone again.
So I can send info to the phone via my outlook 2007 addressbook but cannot send updated info from my iPhone into outlook.
I cannot use my address book to email a contact in outlook because of the above error.
Here are some the facts on my system:
I am running Vista on an HP notebook
I'm using Outlook 2007
When I go into the Add in's section I only one add in from iTunes, "iTunes Outlook Addin"
Newly created contacts created in Outlook do not appear there, but show up on my phone when I sync it
Edits I create on my phone do not map into Outlook contacts.
Does anyone know how to fix this? The posts I read seem to handle not being able to sync contacts at all...and I keep reading about two addin's in Outlook and I only have one. Could this possilbly be the issue?
I did not do any resets on the phone yet because I don't want to lose the contact info in my phone since I don't have them anywhere else except Outlook, so I wanted to ask you guys first.
Thank you for your help in advance!
HP dv 6208nr notebook