2 Replies Latest reply: Sep 11, 2007 10:03 PM by MosquitoPoison
Stephen Conley Level 1 Level 1 (0 points)
I am in the process of switching from a DSL ISP to a cable modem ISP provided by Time-Warner Road Runner for faster service and fewer dropped signals. The Airport Extreme worked extremely well with the DSL service when the DSL was functioning which has become more erratic over time. I now have the cable modem working and when connected directly to my computer's ethernet outlet in the back, the internet pages are downloaded very fast. However, I am unable to use the Airport Extreme so as to allow my family's Apple notebook to also use the internet. What is the issue? I would appreciate anyone's help with this matter. Thanks

Apple G5, Mac OS X (10.3.9), Dual 1.8 G processors, 1 G RAM, 160 G HD
  • Tesserax Level 8 Level 8 (49,260 points)
    Hello Stephen Conley. Welcome to the Apple Discussions!

    Your network configuration, with the 802.11n AirPort Extreme Base Station (AEBSn), should look something like the following:

    Cable modem > (Ethernet cable) > (WAN port) AEBSn (LAN port) > (Ethernet cable) > wired client, AND AEBSn > (wireless) > wireless clients

    Let's double-check your AEBSn's settings...

    AirPort Extreme Base Station Setup (AEBSn) w/Cable Modem

    Perform a "hard" reset of the AEBSn.
    o (ref: http://docs.info.apple.com/article.html?artnum=107451)

    Modem/Router Power ReCycling
    o Power-off the Cable modem, AEBSn, & computer(s); Wait at least 30 minutes.
    o Power-on the Cable modem; Wait at least 15 minutes.
    o Power-on the AEBSn; Wait at least 5 minutes.
    o Power-on the computer(s)

    Setup the AEBSn
    Either connect to the AEBSn's wireless network or, temporarily, connect your computer directly (using an Ethernet cable) to one of the LAN ports of the AEBSn, and then, using the AirPort Utility in Manual Mode, check these settings:

    AirPort - Base Station
    o Base Station Name: <whatever you wish or use the default>
    o Base Station Password: (optional)
    o Contact: (optional)
    o Location: (optional)
    o Set time automatically (optional)
    o Time Zone: <select your time zone>
    o Status Light: Always On (Default)
    o Allow configuration over Ethernet WAN port (unchecked)
    o Advertise configuration globally using Bonjour (unchecked)

    AirPort - Wireless
    o Wireless Mode: Create a wireless network
    o Network Name: <whatever you wish or use the default>
    o Allow this network to be extended (unchecked)
    o Radio Mode: 802.11n (802.11b/g compatible)
    o Channel: Automatic
    o Wireless Security: None

    AirPort - Wireless - Wireless Options
    o Region: <select your region>
    o Multicast Rate: 2 Mbps
    o Transmit Power: 100%
    o Create a closed network (unchecked)
    o Use interference robustness (unchecked)

    Internet - Internet Connection
    o Connect Using: Ethernet
    o Configure IPv4: Using DHCP
    o IP Address: <provided by your ISP>
    o Subnet Mask: <provided by your ISP>
    o Router Address: <provided by your ISP>
    o DNS Server(s): <provided by your ISP>
    o Domain Name: <provided by your ISP>
    o DHCP Client ID: (optional)
    o Ethernet WAN Port: Automatic (Default)
    o Connection Sharing: Share a public IP address

    Internet - DHCP
    o DHCP Range: 10.0 1.x
    o DHCP Beginning Address: 10.0.1.2
    o DHCP Ending Address: 10.0.1.200
    o DHCP Lease: 4 hours
    o DHCP Message: (optional)
    o LDAP Server: (optional)
    o DHCP Reservations: (optional)

    Internet - NAT
    o Enable default host at: (leave blank)
    o Enable NAT Port Mapping Protocol (checked)

    Once you have verified Internet access, I strongly suggest that you use wireless encryption (WPA or WPA2) to secure your network.
  • MosquitoPoison Level 1 Level 1 (0 points)
    I would try turning the ipv6 settings (in advanced under ipv6) to "link-local only" I was having a terrible time with my airport until i turned this off based on my "if i don't need it shut if off to eliminate potential issues" logic. I am also using a cable modem time warner. If this does anything to help your issues please post back, I am interested if this fixes anyone else's problems. Now my network would be perfect if apple would fix the issues with the airdisk that changing settings won't correct.